Professional Summary
Overview
Work History
Education
Skills
Timeline

Amy Gorsuch

Rubix
Macomb,IL
2027
years of professional experience

Dynamic professional with a proven track record at Walmart, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and efficiently managing inventory. Strong problem-solving abilities and organizational skills drive results, while a friendly demeanor fosters collaboration. Adaptable and quick to learn, committed to achieving operational excellence.

Work History

Meat and Produce Lead

Walmart
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Customer Service Representative

6 Months
Rubix | 01.2026 - 07.2026
  • Engaged with customers to provide accurate information and swiftly resolve inquiries, enhancing overall service
  • Employed software solutions to ensure accurate tracking and management of customer account information.
  • Actively engaged with customers to understand and resolve issues, ensuring improved satisfaction levels
  • Acquired comprehensive knowledge of product features and functionalities to effectively educate customers on usage.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Overnight Stocker

2 Years 11 Months
Walmart | 05.2022 - 04.2025
  • Stocked shelves efficiently to maintain product availability and organization.
  • Assisted in receiving and sorting incoming inventory for optimal placement.
  • Collaborated with team members to ensure timely restocking of merchandise.
  • Maintained cleanliness and safety standards in stock areas and aisles.
  • Operated warehouse equipment, including pallet jacks,safely and effectively.
  • Trained new employees on stocking procedures and safety protocols.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.

Partner

1 Year 7 Months
Palmer Pest Control | 07.2018 - 02.2020

•Managed billing processes to ensure timely and accurate invoicing.

•Organized and managed appointment scheduling to optimize workflow.

•Executed product ordering processes to ensure timely inventory replenishment of chemical

Paint Department

4 Years 10 Months
Ace Hardware | 11.2011 - 09.2016

Customer Service

4 Years 9 Months
Subway | 12.2004 - 09.2009

Assistant Manager

2 Years 1 Month
Suncoast Motion Picture | 08.2001 - 09.2003
  • Assisted in daily operations, ensuring seamless workflow and team collaboration.
  • Supported inventory management processes by tracking stock levels and replenishing supplies.
  • Coordinated training sessions for new staff, enhancing onboarding experience and retention rates.
  • Developed scheduling systems to optimize resource allocation and improve staff efficiency.

Education

High School Diploma

Thomas Jefferson High School | Dallas, TX

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Multitasking Abilities
Organizational skills
Fast learning

Timeline

Customer Service Representative

Rubix
01.2026 - 07.2026Read More

Overnight Stocker

Walmart
05.2022 - 04.2025Read More

Partner

Palmer Pest Control
07.2018 - 02.2020Read More

Paint Department

Ace Hardware
11.2011 - 09.2016Read More

Customer Service

Subway
12.2004 - 09.2009Read More

Assistant Manager

Suncoast Motion Picture
08.2001 - 09.2003Read More

Meat and Produce Lead

Walmart
Read More

Thomas Jefferson High School

High School Diploma
Read More
Amy Gorsuch