Amy Gouveia
Largo,FL
Summary
Compassionate Triage Nurse with experience in prioritizing patient care based on severity of conditions in high-pressure environments. Strengths lie in strong decision-making skills and ability to maintain calm under pressure, ensuring efficient and effective patient assessment. Demonstrated success in working collaboratively within multidisciplinary teams, fostering positive relationships, and enhancing overall patient satisfaction.
Overview
10
10
years of professional experience
Work History
Triage Nurse/LPN Visiting Nurse
Md Choice
Concord, California
02.2024 - Current
- Delivered direct nursing care, including medication administration and wound management.
- Monitored vital signs and reported any changes to physicians promptly.
- Administered medications as prescribed by physicians.
- Managed triage phone calls by providing appropriate advice or referring callers to their primary care provider or other specialists when necessary.
- Maintained accurate records of patient visits including assessments, treatments provided, test results received from labs and other departments, discharge instructions given.
- Identified symptoms, gathered medical history, and documented patient information accurately.
- Provided emotional support to patients and families during chronic illnesses and end-of-life situations.
- Coordinated referrals for additional services from hospitals or physicians as needed.
- Instructed patients and families on self-care techniques, medications, and disease management.
- Maintained accurate patient records in EHR systems, adhering to HIPAA regulations.
- Participated in interdisciplinary team meetings to optimize patient outcomes.
- Cultivated professional relationships with patients and families to enhance home health care services.
Triage Nurse/LPN Field Nurse
Suncrest Hospice
Fremont , CA
08.2015 - 06.2025
- Documented vital signs to monitor patient conditions effectively.
- Monitored respiration, blood pressure, and glucose levels post-medication administration.
- Communicated client status and care concerns to nursing supervisors and case managers.
- Answered patient and family inquiries regarding treatment procedures.
- Delivered compassionate care to enhance psychological, social, and spiritual well-being.
- Coordinated with medical staff for treatment preparations and interventions.
- Administered medications as prescribed, tracking dosages and patient responses.
- Educated patients on diagnoses, treatment options, and disease prevention.
Charge Nurse
Golden Living Nursing Home
Stockton, CA
02.2015 - 06.2016
- Assessed and assisted patients with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Coordinated and performed patient admissions, transfers and discharges.
- Oversaw medication administration, monitored distribution and documented responses.
- Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
- Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
- Supported physicians and consultants with tests and procedures.
- Audited patient charts in real-time, verifying accuracy and completion of information.
Education
Licensed Practicl Nurse - Nursing
Alaska Vocational Educational Technical
Anchorage, AK04.2005
Skills
- Geriatric care expertise
- Acute and rehabilitative care
- Diabetes management
- Medication administration
- Positive interpersonal skills
- Team collaboration
- Organizational abilities
- Relationship management
- Active listening
- Reliability and trustworthiness
- Patient assessment
- Triage protocols
- Electronic health records management
- Interdisciplinary teamwork
- Care coordination
- Patient education strategies
- Emotional support provision
- Critical thinking skills
- Effective communication techniques
- Time management proficiency
- Clinical documentation practices
- Wound care expertise
Education and Training
other
Timeline
Triage Nurse/LPN Visiting Nurse
Md Choice
02.2024 - Current
Triage Nurse/LPN Field Nurse
Suncrest Hospice
08.2015 - 06.2025
Charge Nurse
Golden Living Nursing Home
02.2015 - 06.2016
Licensed Practicl Nurse - Nursing
Alaska Vocational Educational Technical