Amy Graham
La Mesa,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Results-focused Clerk who thrives in fast-paced, deadline-driven environments.
Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
7
7
years of post-secondary education
Work History
Cashier
CVS Pharmacy
San Diego, CA
07.2023 - 12.2023
- Worked closely with shift manager to solve problems and handle customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Digital Shopper
Walmart
El Cajon, CA
05.2023 - 12.2023
- Tracked substitutions and informed customers of changes.
- Designed visually appealing displays that captured audience attention.
- Completed customer orders pulling from store shelves and warehouse inventory.
Cashier
Jack In The Box
Del Mar, CA
02.2022 - 03.2023
- Taking and completing orders while maintaining efficiency and proper company procedures.
- Providing safe and sanitary environment for customers and employees.
Dog Groomer
Andy’s Pet Salon
La Mesa, CA
02.1997 - 11.2021
- Followed pet grooming instructions from clients delivering quality and desired results.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Assisted in inventory management by tracking product usage and replenishing supplies as needed, maintaining optimal stock levels at all times.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Regularly attended training workshops to further hone skills in advanced grooming techniques and specialized services for exotic breeds.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
Education
Associate Of General Studies - Communication
Grossmont College
El Cajon, CA 02.2000 - 05.2006
Cosmetology - Cosmetology Education
San Diego City College
San Diego, CA 02.1999 - 03.2000
Skills
Payment Processing
Timeline
Cashier
CVS Pharmacy
07.2023 - 12.2023
Digital Shopper
Walmart
05.2023 - 12.2023
Cashier
Jack In The Box
02.2022 - 03.2023
Associate Of General Studies - Communication
Grossmont College
02.2000 - 05.2006
Cosmetology - Cosmetology Education
San Diego City College
02.1999 - 03.2000
Dog Groomer
Andy’s Pet Salon
02.1997 - 11.2021