Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Grau

Lake Geneva,WI

Summary

Proven record in client advocacy, care coordination, and effective communication, ensuring high standards of service and reliability.

Overview

27
27
years of professional experience

Work History

Lab Assistant/Farmer/Human Resources

MANDAAMIN
10.2023 - Current

As Lab Assistant in an agricultural research center

  • Track collected samples by initialing, dating, and noting times of collection
  • Collect data
  • Enter data in data base
  • Generate reports
  • Organize samples
  • Maintain lab
  • Order supplies
  • Maintain safe, tidy and organized laboratory environment
  • Train new laboratory personnel on standard operating procedures, ensuring consistent performance across team members

As a Farmer

  • Maintain the farm and grow the crops for research

As the Human Resource person

  • Hire summer farm hands
  • Hire and train lab assistants

Advocate/Caregiver/Personal Assistant

IRIS
01.2013 - Current
  • Deliver friendly service and offer expert support in every interaction
  • Navigate social services. Ensure all paperwork is in order, assisted with applications and collected required paperwork to help individuals register for supportive services
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Provided transportation
  • Built strong relationships to deliver emotional support and companionship.

Substitute Paraprofessional

Burlington School District
09.2015 - 06.2020
  • Provided support during classes, group lessons, and classroom activities.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
  • Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
  • Worked with student with a variety of disabilities.

Office Assistant (Part Time)

MacMurray College
09.2010 - 06.2013
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Job Procurement/Job Coaching

Illinois School for the Visually Impaired
09.2010 - 05.2013
  • Worked with area businesses to procure employment for the visually impaired clients
  • Worked with the visually impaired clients to achieve positive outcomes for my clients and their employers by preparing them for their job, addressing performance challenges and identifying areas for improvement
  • Supported clients's professional development by connecting them with relevant resources and opportunities.
  • Maintained up-to-date knowledge of industry best practices, trends, tools, techniques, and methodologies to ensure continuous improvement in service delivery quality.

Psychiatric Office Assistant

Dr. Edward Frischoltz
06.1998 - 04.2003
  • Handled insurance claims, including Medicare and Medicaid
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
  • Expedited document processing with accurate data entry and timely filing
  • Compiled information for the publishing of the Journal of Clinical Hypnosis
  • Scheduled appointments and reception

Education

Bachelor of Science - Psychology

MacMurrey College
Jacksonville, IL
06-2013

Skills

  • Service Provider Coordination
  • Medicare and Medicaid Claims Processing
  • Guideline Adherence for Disabilities
  • Experienced in Administrative Support
  • Adept at In-Person Client Communication
  • Skilled in Interacting with All Ages

Timeline

Lab Assistant/Farmer/Human Resources

MANDAAMIN
10.2023 - Current

Substitute Paraprofessional

Burlington School District
09.2015 - 06.2020

Advocate/Caregiver/Personal Assistant

IRIS
01.2013 - Current

Office Assistant (Part Time)

MacMurray College
09.2010 - 06.2013

Job Procurement/Job Coaching

Illinois School for the Visually Impaired
09.2010 - 05.2013

Psychiatric Office Assistant

Dr. Edward Frischoltz
06.1998 - 04.2003

Bachelor of Science - Psychology

MacMurrey College
Amy Grau