Amy Greenlee
Fayetteville,AR
Summary
Organized multi-faceted logistics professional skilled in assessing client needs and cultivating compelling solutions. Well-trained decision-maker with focused attention to detail and drive to manage order flows with expert precision. Offering exemplary client relationship and support skills. Committed to introducing changes to achieve continuous improvement and successfully influencing processes driving operational excellence. Expertise in financial audits, account and operational management, forecasting and cost control.
Overview
6
6
years of professional experience
Work History
AP/AR MANAGER
UBER FREIGHT
06.2023 - Current
- Managed a team of 12 employees responsible for 4 internal service groups and ~74 3PL accounts
- Developed strong relationships with key vendors through timely payments and open communication channels, securing reliable supply chains for business operations.
- Analyzed vendor contracts for optimal payment terms negotiation, securing more favorable terms that benefited the company''s cash flow position.
- Trained junior staff members on AP/AR procedures and best practices, fostering a knowledgeable team capable of handling complex tasks independently.
- Reduced outstanding unbilled accounts receivable invoices within our TMS system.
- Handled complex intercompany transactions effectively by designing a structured reconciliation process that simplified accounting entries while maintaining accuracy in financial records.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Streamlined accounts payable and receivable processes by implementing automated systems, resulting in reduced processing time and increased accuracy.
- Conducted regular account reconciliations to ensure data accuracy in financial records, identifying discrepancies early and preventing costly errors down the line.
- Maintained strict internal controls over AP/AR processes to ensure compliance with company policies and external regulations, mitigating risk exposure.
- Monitored industry trends to identify potential changes impacting AP/AR processes and proactively implemented necessary adjustments in anticipation of these changes.
LTL / TL - Brokerage Operations AP Analyst
HUB GROUP
10.2021 - 06.2023
- Responsible for the entire brokerage division's AP Analytic Discrepancies/Exceptions overseeing 150+ LTL carriers invoicing payment process
- Acting as the liaison between AP, Business Intelligence, Sales Managers, Operations, and carriers to issue payments to carriers
- Analyze, work, and complete all carrier aging's monthly communicating resolutions/payment status to carrier's national account reps
- Accomplished drafting/publishing the AP operations process to an efficient and accurately process resolving the issues on the first occurrence
- Utilized multiple technology resources such as OTM, Cloud, ERP, TMS, and carrier webtools to research and gather data to align across all environments
- Handled all invoicing escalations that occurred due to a rebills after invoice/carrier invoice published.
ACCOUNT SPECIALIST
Hub Group
10.2019 - 10.2021
- Managed 5+ large customers LTL business
- Communicating customer orders to vendors, carriers, and partners from presale to invoicing transactions
- Successfully worked with a team to manage large accounts' LTL business transactions exceeding 4 million annual revenues
- Accountable for overall customer satisfaction with minimal to no escalations unresolved, including managed OSD resolutions
- Handled all invoicing to customers within 2 business days of completed delivery providing all supporting documents for transaction.
ESCROW ASSISTANT
FIRST NATIONAL TITLE
06.2019 - 10.2019
- Responsible for opening, maintaining, and closing escrow files
- Accomplished escrow training in 1st month of employment
- Managed 40% of Arkansas' top home builder escrow files in less than 3 months into the position.
ASSISTANT BILLING MANAGER
SWANKY SMILES
01.2018 - 01.2019
- Responsible for contracts, accounting, reporting, and customer service in the billing department for a mobile orthodontics startup
- Rapidly promoted to mentor the billing team while concurrently providing top-notch collections support within an outbound call center
- Handled account queues ranging from 60 to 100 accounts daily
- Sustained delinquent account rate
- Worked with PCI Wallet and Authorize.net to recover and keep chargeback retrievals less than .01%.
Education
GENERAL EDUCATION -
Fayetteville High School
01.2014
Skills
- Customer Experience
- Billing and contract negotiation
- Attention to detail
- Analysis and Reporting
- Training
- Communication Skills
- Conflict Resolution
- Accounting Software Proficiency
- Team Collaboration and Leadership
- KPI Tracking
Timeline
AP/AR MANAGER
UBER FREIGHT
06.2023 - Current
LTL / TL - Brokerage Operations AP Analyst
HUB GROUP
10.2021 - 06.2023
ACCOUNT SPECIALIST
Hub Group
10.2019 - 10.2021
ESCROW ASSISTANT
FIRST NATIONAL TITLE
06.2019 - 10.2019
ASSISTANT BILLING MANAGER
SWANKY SMILES
01.2018 - 01.2019
GENERAL EDUCATION -
Fayetteville High School