Amy Gregory
Leander,TX
Summary
Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
HEB Grocery Store
09.2012 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Contingent Animal Relocation Driver
Forum
10.2017 - 01.2023
- Transport animals from shelter overrun with animals to shelters in need, usually southern to northern shelters
- Adhere to all safety standards while loading and unloading animals.
- Do safety checks along route to ensure animals are safe
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicate with shelter staff for arrival times
- Stock vehicle for next team after cleaning
Claims Analyst
FirstCare
06.2005 - 09.2012
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Continuously sought opportunities to streamline workflows and implement process improvements within the claims department, resulting in increased efficiency and productivity levels.
Education
No Degree - Travel
Capital City Careers
Austin, TXSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance verification
Timeline
Contingent Animal Relocation Driver
Forum
10.2017 - 01.2023
Pharmacy Technician
HEB Grocery Store
09.2012 - Current
Claims Analyst
FirstCare
06.2005 - 09.2012
No Degree - Travel
Capital City Careers