Amy Grenier
Summary
Experienced in residential real estate sales, property management, client management, community enrichment, rehabilitative services, social services, case management, and small business outreach. Possess a deep understanding of community development, business management, and meeting client expectations. Thrive as both a team member and an independent agent. Equipped with a unique approach to real estate sales that ensures sustainability and longevity in any market and sales environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Realtor (GRI) Residential Real Estate Sales and Investment Property Management
West USA Realty
08.2017 - Current
- Establish and maintain ongoing client and consumer relationships
- Utilize Client Management Systems (CRM) and platforms to maintain records and file management for past and present clients as well as establish record keeping and management for potential future client's
- Coordinate interagency and corporate partnership meetings and trainings
- Create and develop quarterly and annual business plans for ongoing development and growth
- Monitor and review growth patterns and prepare Market Analysis and Comparable Market Analysis Reports
- Confer with title and escrow companies, lending institutions, mortgage brokers and banks, home inspectors, contractors, and local state and government officials to ensure terms and conditions of all real estate transactions are met on or before all mandated and contract specified deadlines
- Draft and prepare contract documents to include legal documents and disclosures for representation, purchase agreements and offers, closing statements, deeds and leases for client's and consumer's
- Schedule, coordinate and facilitate property viewings, listing and showing appointments, open house events and home tours and closing appointments
- Function as an intermediary in negotiations between client's and consumers acting in exclusive agency as well as in dual agency
- Promote sales through public and electronic advertisements, various media platforms and through participation in the Regional (MLS)
- Advertise and market local properties for lease, stage and show properties following local state and federal (HUD) housing and urban development regulations and guidelines
- Maintain property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises.Establish rental rates and calculate overhead costs, taxes, depreciation
- Advertise vacancies to attract tenants, obtain referrals from current tenants, and explain the advantages of location and services
- Negotiate leases, secure contracts from tenants, and collect security deposits
- Collect rent, prepare an annual budget, schedule expenditures
- Maintain properties by investigating and resolving tenant complaints, enforcing occupancy rules, inspecting vacant units and completing repairs, planning renovations, and contracting with landscaping and snow removal services
- Prepare financial reports by collecting, analyzing, and summarizing data and trends.
Emergency Services Dispatcher Senior
City of Buckeye Police Department
03.2019 - Current
- Dispatch police, fire and medical services for emergency and non-emergency situations
- Navigate between multiple data platforms and operate multi-line telephone console systems, utilize interagency radio and alert systems and operate TDD/TTY systems for the deaf and hearing-impaired
- Assess, determine and assign priorities for emergency and non-emergency service calls while simultaneously entering data into a CAD (computer-aided dispatch)
- Provide crisis intervention services when necessary while asking vital questions and provide pre-arrival instructions for emergency and non-emergency calls for service
- Interpret, analyze and anticipate a variety of situations to ensure appropriate and timely resolution of immediate crisis and ensure appropriate services are rendered
- Maintain record of statewide and national CJIS (Criminal Justice Information Systems) information
- Query and entry CJIS information for local and national systems as well as obtain and compile criminal history reports
- Provide Tactical Dispatch support when and where an Incident Command has been established and work closely with Patrol and SWAT units to ensure accurate and timely documentation of events are tracked during large scale or heightened emergency situations.
Early Intervention Service Coordinator
State of Arizona Department of Economic Security
05.2016 - 07.2017
- Coordinated interagency system of supports and services for infants and toddlers with developmental delays or disabilities
- Coordinated and facilitated in home and clinical based therapies and early learning services
- Networked with and made referrals to state and federal agencies, healthcare organizations, non-profit organizations and independently contracted facilities for support services
- Facilitated service planning meetings and staffings with individuals, families and provider agencies
- Conducted initial and ongoing developmental evaluations to ensure treatment plans were implemented accordingly
- Conducted intake interviews and evaluations with individuals and families to determine social service needs and provided assistance to families that were not able to readily identify areas of need and that were not able locate assistance independently
- Worked with Child Protective Services to ensure the safety of children and their families
- Maintained and updated patient case files, documentation, and historical data per HIPPA regulation
- Attended staff meetings, court hearings, education planning meetings, psychological evaluations, quarterly medication reviews, and program review committee hearings and participated in crisis intervention
- Developed and monitored Individual Family Service Plans and conferred with Federal and State Medicaid programs and healthcare plans.
Medical Social Worker / EFMP Program Coordinator
US Army Contractor Armed Forces Services Corporation
06.2013 - 02.2016
- Provide outreach, coordination, support, and case management services to Soldiers and Families stationed locally at Fort Wainwright and throughout the world
- Conduct intake interviews and evaluations with individuals and families in need of social service assistance that is not readily identifiable with other established specialized functional areas on the installation
- Conduct individual needs assessments, direct client support services and personalized case management for Soldiers and Families
- Provide ongoing case management and individualized counsel to children and adults experiencing physical, emotional, developmental, intellectual and behavioral health conditions/disorders which require specialist care, treatment, therapy, education, training, therapy and counseling
- Coordinate and evaluate client's access to programs using medical analysis and planning
- Coordinate both internally and externally utilizing Military support services and medical services
- Network with and develop relationships with US Army and local Community agencies providing support services for Soldiers and Families
- Provide consultation services to civilian agencies assisting military families, providing information on services available through the Military and coordinating the use of these services
- Assist Soldiers and Families in navigating through the system of care within the Army, Community, State, and Federal agencies to ensure they receive support services and benefits
- Work in partnership with US Army Medical Centers and network with providers to ensure continuity of care and to ensure a cohesive care and treatment plan for Soldiers and Family Members
- Inform Soldiers and Families of current benefits and provide resources and referrals to various Army, Community, State, and Federal programs locally and nationwide
- Plan and coordinate local community events and programs to meet the unique needs of Soldiers and Families
- Provide ongoing case management and follow up care for Soldiers and Families enrolled in EFMP for a variety of intellectual, physical and behavioral health conditions.
Real Estate Sales REALTOR- GRI
DPR Realty
08.2008 - 05.2013
- Confer with escrow companies, lenders, and home inspectors to ensure that terms and conditions of all real estate transactions are met on or before closing dates
- Prepare real estate sales documents such as representation contracts, purchase agreements and offers, closing statements, deeds and leases
- Coordinate property viewings, listing and closings
- Acted as an intermediary in negotiations between buyers and sellers acting in exclusive agency as well as in dual agency
- Presented purchase offers and counter offers between parties for consideration of sale and purchase
- Promoted sales of properties through public and electronic advertisements, hosting open houses, and through participation in multiple listing services (MLS)
- Created and presented detailed market analysis to determine appropriate list and purchase prices for properties in any given area
- Provide residential and commercial property management services
- Advertise and market local properties for lease, stage and show properties following local state and federal (HUD) housing and urban development regulations and guidelines.
Social Worker / Case Manager II
State of Arizona Department of Economic Security
05.2011 - 03.2013
- Provided support services to individuals and families with mental health and developmental disabilities
- Determined eligibility for Division of Developmental Disability (DDD) services following state and federal mandates relating to educational programs, behavioral health, vocational rehabilitation, and Arizona Health Care Cost Containment System (AHCCCS)
- Developed and implemented Individualized Support Plans (ISP), Behavior Treatment Plans (BTP) and Person Centered Plans (PCP)
- Networked with and made referrals to state and federal agencies, health care organizations, non-profit organizations and independently contracted facilities for support services
- Facilitated service planning meetings and staffings with individuals, families and provider agencies
- Provided ongoing case management and monitor risk levels in homes and licensed facilities to ensure appropriate types of services are in place
- Conducted follow-up evaluations to ensure treatment plans were implemented accordingly.
Business and Economic Development Program Coordinator / SBA Instructor
Coconino County Arizona
09.2009 - 01.2011
- Developed, implemented, coordinated, promoted, and evaluated community based programs
- Coordinated and managed the implementation of a grant funded 2:1 Individualized Development Account program
- Developed and instructed a Basic Business Empowerment (BBE) 10 week course bi-annually and developed and instructed a distance learning program utilizing the Keys to Success Online entrepreneurship training program
- Developed and distributed informative marketing materials throughout the city of Flagstaff and Coconino County
- Recruited and processed eligible Individual Development Account (IDA) applicants and monitored and managed participant savings progress and asset purchases
- Developed and maintained records to report progress and results to funders and partners while maintaining the IDA case management system, including spreadsheets, manuals, or other tools for tracking and management of: participants savings progress towards goals, fulfillment of all other IDA program requirements, and the purchase of specified assets.
Vocational Rehabilitation Counselor
Goodwill Industries of Central Arizona
06.2008 - 09.2009
- Developed and instructed individualized onsite training programs for clients through observational and situational assessments
- Developed and utilized career and personality training modules for successful career and job placement
- Provided trainings for clients and staff on creating and building professional resumes and developing successful interviewing skills
- Held mediation and intervention sessions between participants, workers and staff members
- Held training sessions on ADA regulations for clients and Goodwill staff members
- Recruited participants and community employers
- Coordinated the implementation of services, policies, and programs
- Coordinated and supervised on site and community based employment training and job coaching
- Rated applications for employment and prepared referrals and arranged for interviews at the request of management
- Wrote and posted job announcements
- Coordinated the in-processing and the out-processing of trainees and employees, conducted orientations and interviewed potential candidates for employment opportunities as applicable
- Provided consultation and assistance on conduct related issues
- Worked in partnership with State and Federal Vocational Rehabilitation programs
- Networked with local employers and job placement agencies
- Maintained and prepared payroll and regularly updated personnel data bases.
Education
Professional License - Real Estate And Business
AZ School of Real Estate & Business
Scottsdale, AZ04.2008
Bachelor of Science - Psychology
Colorado State University - Pueblo
Pueblo, CO12.2007
Skills
- Client Relations
- Contract Negotiation
- Property Management
- Market Research
- Property Research
- Closing support
- Sales Development
- Marketing Coordination
- Marketing Strategy Development
- Sales negotiation
Affiliations
- National Association of Realtor's
- West & Southeast Realtor's of the Valley
- National Women's Council of Realtor's
Certification
State of Arizona Real Estate Sales
Realtor, GRI
LC# SA628724000 Expiration : April 30, 2025
State of Arizona - Notary Public
LC# 203326022 Expiration : July 4, 2025
Basic Business Empowerment: First Step Fast Track and Keys to Success
Instructor Certification : October 5, 2009
Timeline
Emergency Services Dispatcher Senior
City of Buckeye Police Department
03.2019 - Current
Realtor (GRI) Residential Real Estate Sales and Investment Property Management
West USA Realty
08.2017 - Current
Early Intervention Service Coordinator
State of Arizona Department of Economic Security
05.2016 - 07.2017
Medical Social Worker / EFMP Program Coordinator
US Army Contractor Armed Forces Services Corporation
06.2013 - 02.2016
Social Worker / Case Manager II
State of Arizona Department of Economic Security
05.2011 - 03.2013
Business and Economic Development Program Coordinator / SBA Instructor
Coconino County Arizona
09.2009 - 01.2011
Real Estate Sales REALTOR- GRI
DPR Realty
08.2008 - 05.2013
Vocational Rehabilitation Counselor
Goodwill Industries of Central Arizona
06.2008 - 09.2009
Professional License - Real Estate And Business
AZ School of Real Estate & Business
Bachelor of Science - Psychology
Colorado State University - Pueblo
Similar Profiles
Shannon BanfordShannon Banford
REALTOR/Transaction Coordinator at West USA RealtyREALTOR/Transaction Coordinator at West USA Realty
GRETCHYN RANGERGRETCHYN RANGER
REALTOR at WEST USA REALTYREALTOR at WEST USA REALTY
Alexandria ComerAlexandria Comer
Realtor at West USA RealtyRealtor at West USA Realty