Amy Guerra
Valencia,CA
Summary
Worked with diverse patient populations
Highly adaptive to evolving circumstances
Background in administrative and customer service roles
Bilingual : English/ Spanish
Overview
4
4
years of professional experience
Work History
Extern
Pending
08.2024 - Current
- Assisted nursing team with answering phones and updating medical charts.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Followed established departmental guidelines and safety procedures.
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Took and followed detailed directions from others.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Administered injections, lab testing( Hgb,Hct, Cholesterol Panel, Blood Typing,Urinalysis, Glucose, Culturing,Strep Test, and Pregnancy)
- Performed phlebotomy, electrocardiograms, minor surgery set-up and ear lavage.
Volunteer
Los Angeles Sheriff's Department
08.2020 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Issue care packages for first responders
- Attend mental health seminars to better inform myself on how to provide support when needed by families.
Education
Phlebotomy Technician
U.S Colleges
Van Nuys, CA08.2024
High School Diploma -
Bowman High School
Santa Clarita, CA06.2009
Skills
Medical Records
Scheduling Appointments
Calling-in Prescriptions
Patient Identification
Medical Histories
Charting and Filing
Data Entry
Taking Vital signs
Rooming Patients
Pap Smear Set up
Injections
EKG'S
Timeline
Extern
Pending
08.2024 - Current
Volunteer
Los Angeles Sheriff's Department
08.2020 - Current
Phlebotomy Technician
U.S Colleges
High School Diploma -
Bowman High School
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