AMY GUERRERO
BASTROP,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Proactive and versatile with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Health Information Technician
FCI Bastrop
Bastrop, Texas
07.2019 - Current
- Compiled, processed, and maintained medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.
- Organized and managed health information data by ensuring its quality, accuracy, accessibility, and security in both paper files and electronic systems.
- Reviewed and verified patient information for accuracy and completeness.
- Processed requests for release of medical records in accordance with regulations governing release of medical records.
- Maintained confidentiality of protected health information according to HIPAA standards.
- Monitored compliance with federal, state laws pertaining to healthcare delivery including filing deadlines for reports, forms related to patient care services provided.
- Analyzed statistical data utilizing various software programs to produce reports used by other departments within the facility.
- Collaborated with HIM staff members regarding issues related to coding accuracy or workflow efficiency.
- Served as a liaison between clinicians and physicians and HIM department personnel when needed.
- Researched discrepancies between codes assigned by coders versus those suggested by physicians.
- Identified trends affecting productivity or quality improvement initiatives.
- Assisted in training new employees regarding Health Information Management processes.
- Retrieved documents from external sources when requested by authorized personnel.
Registered Pharmacy Technician
Wal-Mart Pharmacy
Elgin, Texas
01.2019 - 06.2022
- Assisted pharmacists with preparing and filling prescriptions for patients.
- Input prescription orders into computer system accurately and efficiently.
- Maintained accurate records of medications, including dosages, patient information and other related data.
- Compounded sterile products according to established protocols and safety standards.
- Organized medication stock shelves alphabetically and numerically on a regular basis.
- Received incoming shipments of medications from wholesalers or manufacturers in accordance with company policies.
- Provided customer service in the pharmacy, including answering questions about medications and health care items.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back to customers.
- Answered telephones promptly and courteously, responding to inquiries or transferring calls as appropriate.
- Verified insurance coverage for prescriptions.
- Maintained inventory levels by reordering drugs as needed.
- Checked expiration dates on all medications regularly to ensure freshness of product.
- Labeled containers with correct drug name, strength, dosage form and quantity per instructions from pharmacist.
- Monitored storage areas for proper temperature control of medications.
- Conducted periodic physical inventories of controlled substances in accordance with state regulations.
- Processed third-party claims electronically or manually as required by payer guidelines.
- Participated in continuing education programs relevant to pharmacy operations.
- Assisted pharmacists in reviewing patient profiles for potential drug interactions or contraindications prior to dispensing medications.
- Verified prescriptions and drug labels, documents and packages.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Prepared compound medications under the supervision of a licensed pharmacist.
Medication Technician
FCI Bastrop
Bastrop, Texas
11.2016 - 07.2019
- Assisted in the preparation and delivery of medications to patients.
- Maintained accurate records of all medication administered to residents.
- Provided patient education on proper medication use, side effects, and storage.
- Performed quality assurance checks for accuracy of medication administration.
- Restocked supplies such as syringes, IV fluids, bandages.
- Conducted monthly audits of controlled substances inventory logs.
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
- Verified expiration dates on all medications prior to dispensing them.
- Disposed expired drugs according to regulatory standards.
- Responded promptly to requests for assistance from nurses and other staff members.
- Complied with applicable laws governing drug distribution practices.
- Adhered to safety protocols while handling hazardous materials such as chemotherapy drugs.
- Educated patients about their rights regarding access to their own medical information.
- Maintained confidentiality of patient health information at all times.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Leveraged medication expertise to accurately enter medications and supplies into computer system.
- Conducted regular audits of medication administration records for compliance with regulations.
- Ensured compliance with state and federal regulations regarding medication administration.
- Assisted with the storage, distribution, and management of medication inventory to ensure availability.
- Verified patient information and documented medication administration accurately in patient charts.
- Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
- Utilized electronic health record systems for entering medication orders and patient information.
Registered Pharmacy Technician
Vina Pharmacy
Austin, Texas
08.2013 - 03.2015
- Assisted pharmacists with preparing and filling prescriptions for patients.
- Input prescription orders into computer system accurately and efficiently.
- Maintained accurate records of medications, including dosages, patient information and other related data.
- Compounded sterile products according to established protocols and safety standards.
- Organized medication stock shelves alphabetically and numerically on a regular basis.
- Received incoming shipments of medications from wholesalers or manufacturers in accordance with company policies.
- Provided customer service in the pharmacy, including answering questions about medications and health care items.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back to customers.
- Answered telephones promptly and courteously, responding to inquiries or transferring calls as appropriate.
- Verified insurance coverage for prescriptions.
- Maintained inventory levels by reordering drugs as needed.
- Checked expiration dates on all medications regularly to ensure freshness of product.
- Labeled containers with correct drug name, strength, dosage form and quantity per instructions from pharmacist.
- Monitored storage areas for proper temperature control of medications.
- Conducted periodic physical inventories of controlled substances in accordance with state regulations.
- Processed third-party claims electronically or manually as required by payer guidelines.
- Participated in continuing education programs relevant to pharmacy operations.
- Assisted pharmacists in reviewing patient profiles for potential drug interactions or contraindications prior to dispensing medications.
- Verified prescriptions and drug labels, documents and packages.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Prepared compound medications under the supervision of a licensed pharmacist.
Education
Associate of Applied Science - Cybersecurity
Austin Community College
Austin, TX05-2025
Associate of Applied Science - Health Information Technology
Austin Community College
Austin, TX05-2023
Skills
- Health Information Systems
- Data security procedures
- Clinical Documentation
- HIPAA knowledge
- Records Management
- Quality Improvement
- Data Security
- Information Management
- Computer Skills
- HIPAA Regulations
- Accurate Documentation
- Document Scanning
- Medical Terminology
- Database Management
- Effective Communication
- Interpersonal and written communication
- Office Administration
- Regulatory knowledge and oversight
- Proficient in Microsoft Office Suite
Certification
- Certified Pharmacy Technician
- Registered Pharmacy Technician
References
References available upon request.
Timeline
Health Information Technician
FCI Bastrop
07.2019 - Current
Registered Pharmacy Technician
Wal-Mart Pharmacy
01.2019 - 06.2022
Medication Technician
FCI Bastrop
11.2016 - 07.2019
Registered Pharmacy Technician
Vina Pharmacy
08.2013 - 03.2015
- Certified Pharmacy Technician
- Registered Pharmacy Technician
Associate of Applied Science - Cybersecurity
Austin Community College
Associate of Applied Science - Health Information Technology
Austin Community College
Similar Profiles
Amber BarberAmber Barber
Correctional Officer at FCI BastropCorrectional Officer at FCI Bastrop
Tonya-Lynn PageTonya-Lynn Page
District Literacy Coach at Bastrop ISDDistrict Literacy Coach at Bastrop ISD
Pamela JonesPamela Jones
Shelter Advocate at Bastrop County Women's Shelter Dba Family Crisis CShelter Advocate at Bastrop County Women's Shelter Dba Family Crisis C