Amy Haefs
La Crescent,MN
Summary
Compassionate, proactive Medical Technician and Certified Pharmacy Technician with extensive experience in direct patient care, medical record documentation, and medication administration. Skilled in patient rapport, infection control protocols, and data management, offering strong expertise in upholding HIPAA regulations and training new technicians. Bringing comprehensive medical terminology knowledge and patient monitoring capabilities to advance healthcare delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Technician/Resident Care Giver
Spring Brook Nursing Home
11.2023 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Certified Pharmacy Technician
Gundersen Health System
03.2017 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Education
Associate of Applied Science - Occupational Therapy Assistant
St. Catherine's University
Saint Paul, MN09.2023
Skills
- HIPAA Regulations
- Patient Rapport
- Direct Patient Care
- Patient interaction
- Medicine technician
- Patient vital taking
- Medical record documentation
- Patient Monitoring
- Infection control protocols
- Patient Assessments
- Medical terminology expertise
- Medication Administration
- OSHA Compliance
- Data Management
Certification
CPR certified
Certified Pharmacy Technician
Certified Health Unit Coordinator
Avid hiker
I am a member of a local hiking group in La Crescent, MN
Timeline
Medical Technician/Resident Care Giver
Spring Brook Nursing Home
11.2023 - Current
Certified Pharmacy Technician
Gundersen Health System
03.2017 - Current
Associate of Applied Science - Occupational Therapy Assistant
St. Catherine's University
CPR certified
Certified Pharmacy Technician
Certified Health Unit Coordinator
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