Amy Hahn

• Contributed to cost-saving measures within the unit by carefully monitoring supply inventory levels and minimizing waste where possible.
• Increased efficiency in daily unit operations by maintaining accurate data entry and record-keeping practices.
• Assisted in the onboarding process for new nursing staff members, facilitating smooth integration into the team.
• Enhanced communication between nurses, physicians, and other healthcare professionals for seamless patient care.
• Provided exceptional support to families during the admission process, addressing concerns and providing necessary information.
• Supported quality improvement initiatives through consistent monitoring of key performance indicators within the unit.
• Mentored junior nursing staff in areas such as time management, clinical skills, and patient-centered care.
• Reduced medication errors with diligent management of medication administration records and close collaboration with nursing staff.
• Streamlined unit operations by implementing efficient organization systems for medical records and supplies.
• Coordinated seamless discharge planning processes for patients transitioning from hospital care to home or rehabilitation facilities.
• Maintained a safe and clean environment for patients, visitors, and staff by adhering to infection control protocols.
• Facilitated positive working relationships among nursing staff by promoting teamwork and open communication channels.
• Ensured timely delivery of patient care by effectively prioritizing tasks and delegating responsibilities to nursing staff.
• Fostered a supportive environment for patients and their families by acting as an empathetic liaison between healthcare providers and loved ones.
• Improved patient satisfaction by efficiently coordinating unit activities and managing nursing schedules.
• Resolved staffing issues by proactively identifying gaps in coverage and arranging appropriate coverage as needed.
• Helped maintain accreditation standards within the unit by ensuring compliance with regulatory guidelines.
• Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
• Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
• Inventoried medications, supplies and equipment and distributed stock to patients.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.
• Spearheaded and implemented new projects to expand scope of engagement.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Communicated with patients, ensuring that medical information was kept private.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
• Determined and nursed special care cases and arranged professional consultation sessions for patients.

Medicare, Medicaid and Insurance coding and submission

Inquiries regarding payment denials

Post EOB payments

Patient billing

Obtaining pre-authorization for procedures

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.