AMY HALL
Maumelle,AR
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 31 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
37
37
years of professional experience
Work History
Office Manager
Dr. Michael Ashcraft
Little Rock , United States
1991.07 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
Orthodontic Assistant
Dr. Fay O. Wardlaw
Little Rock , Arkansas
1983.06 - 1989.06
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Completed routine and advanced procedures by preparing patients and instruments for expected needs.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Set appointments and made follow-up calls.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Education
High School Diploma -
Parkview Magnet High School
Little Rock, AR05.1983
Skills
- Team Management
- Report Preparation and Analysis
- Office Management
- Policy and Procedure Modification
- Staff Training
- Client Correspondence
- Biweekly Payroll Processing
- Inquiry Requests
- Office Supplies and Inventory
- Accounts Payable and Receivable Auditing
- Friendly and Relatable
- Employee Timesheet Processing
- Dental Impressions
- Meeting Coordination and Support
Timeline
Office Manager
Dr. Michael Ashcraft
1991.07 - Current
Orthodontic Assistant
Dr. Fay O. Wardlaw
1983.06 - 1989.06
High School Diploma -
Parkview Magnet High School
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