Amy Hamilton
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
28
28
years of professional experience
1
1
Certification
Work History
LPN Private Duty
Dr. Vivian Faircloth
05.2021 - Current
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Administered medications and injections to patients.
Clinic Nurse
Bradenton Neuro
12.2013 - 02.2021
- Analyzed, collected and recorded patient health data
- Triaged patients' issues based on stated symptoms, basic assessments and documented vitals
- Followed up on diagnostic tests to verify completion and obtain results for treatment planning
- Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork, escribing, or calling in prescriptions
- Order, stock clinical workstations and procedure rooms with necessary supplies
- Prepared charts for clinic patients, including gathering all hospital records and test results
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor
- Administered medications and therapies in accordance with physicians orders, such as in office injections
- Provided training to newly hired nursing staff
- Observed and assessed patients to identify concerning symptoms.
Office Administrator
A Accredited Counseling
01.2006 - 11.2016
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing
- Submitted diagnosis and procedure codes for insurance companies
- Assisted with referrals and prepared medical records for patients
- Maintained confidentiality of records relating to clients' treatment
- Cooperated with private insurance providers to resolve billing issues
- Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software
- Collected information, verified insurance and processed co-payments for patients each day.
- Maintained electronic and paper filing systems for easy retrieval of information.
Clinical Research Nurse Coordinator
Bradenton Research
09.2012 - 12.2013
- Spearheaded Interventional Clinical trials from initial visits and meetings through completion in accordance with schedule and budget demands
- Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials
- Collected, processed and delivered specimens from trial participants
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Coordinated protocols by organizing and prioritizing all activities associated with Interventional studies, including Phase 2, Phase 3 and Phase 4 trials
- Managed clinical research trials involving Multiple Sclerosis, Alzheimer's, Parkinson's and Hypercholesterolemia disorders
- Adhered to standards in all areas, including data collection, research protocols and regulatory reporting
- Perform procedures, phlebotomy draws for labs, EKG's, Place IV's
- Dispense medication, review compliance, and maintain documentation
- Maintain regular scheduled IV infusions ordered during clinical trial visits, observation, and documentation
- Kept patient care protocols and clinical trial operations in compliance
- Obtained informed consent from research subjects and guardians to explain possible side-effects and potential outcomes of Interventional research.
Accounts Receivable Specialist /Customer Service Representative
Quality Metal Works
04.1996 - 02.2009
- Received and screened high volume of internal and external communications
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service
- Verified leasing contracts of office equipment and company telecommunications and negotiated new equipment and leases with cost saving competitive rates
- Retrieved new orders electronically and processed through data entry
- Collected payments, issued receipts and updated accounts to reflect new balances
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
- Reconciled monthly statements and transactions to keep records accurate and current
- Facilitated payment of invoices due by sending bill reminders and contacting clients
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment
- Prepared weekly payroll for team of salaried and hourly employees
- Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables
- Cleared account balances by examining customer payments, payment history and coordinating contact with collections
- Recorded cash, checks and credit card transactions to complete customer payments
- Distributed invoices using postal mail, email or digital transmissions
- Calculated unpaid invoices to maintain updated receivables reports
- Answered inbound calls to provide information, answer questions or discuss payment options
- Assisted with time-sensitive functions, including recording credit memos, processing invoices and completing month-end reports
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
Education
Peripheral IV Therapy Fundamentals - Nursing
Frontline Medical Training Services
West Chester, PA09.2023
IV Therapy LPN - Nursing
Manatee Technical College
Bradenton, FL04.2012
Practical Nursing - Nursing
Manatee Technical College
Bradenton, FL01.2012
Patient Care Technician - Nursing
Manatee Technical College
Bradenton, FL06.2010
Skills
- Empathetic and compassionate
- Vital Signs Monitoring
- Mobility Assistance
- Emergency Response
- Clinical Documentation
- Medication Dispensing
- EMR / EHR
Certification
- BLS CPR, RED CROSS - 10/15/2023-10/15/2025
Timeline
LPN Private Duty
Dr. Vivian Faircloth
05.2021 - Current
Clinic Nurse
Bradenton Neuro
12.2013 - 02.2021
Clinical Research Nurse Coordinator
Bradenton Research
09.2012 - 12.2013
Office Administrator
A Accredited Counseling
01.2006 - 11.2016
Accounts Receivable Specialist /Customer Service Representative
Quality Metal Works
04.1996 - 02.2009
Peripheral IV Therapy Fundamentals - Nursing
Frontline Medical Training Services
IV Therapy LPN - Nursing
Manatee Technical College
Practical Nursing - Nursing
Manatee Technical College
Patient Care Technician - Nursing
Manatee Technical College
- BLS CPR, RED CROSS - 10/15/2023-10/15/2025
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