Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Work Preference
Timeline
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Amy Hamilton

Amy Hamilton

Somerset,KY

Summary

Furniture Sales Manager Big Lots , Somerset, KY

Professional with comprehensive experience in furniture sales and management. Demonstrates high standards and values results. Strong focus on team collaboration and achieving outcomes. Adept in inventory management, customer relations, and sales strategy. Known for adaptability and reliable performance in dynamic environments.

Overview

25
25
years of professional experience

Work History

Furniture Sales Manager

Big Lots
10.1999 - 03.2025
  • Developed, implemented, and monitored sales strategies to achieve organizational objectives.
  • Established clear expectations for sales staff performance by setting individual goals and providing feedback on progress.
  • Assisted customers in selecting appropriate furniture pieces based on their individual needs and preferences.
  • Exhibited excellent interpersonal skills to build relationships with customers and maintain customer loyalty.
  • Performed routine maintenance checks on inventory levels to ensure accuracy of stock availability.
  • Utilized effective communication techniques to ensure customer satisfaction while meeting company standards.
  • Provided training sessions for new employees on product knowledge, customer service protocols, and closing techniques.
  • Provided guidance and mentorship for junior-level staff members.
  • I became furniture sales manager doing over 1 million dollars in sales each year, working with computers to help customers to get the items they need or want, leading associates in this process as well.
  • Always eager to learn new things and look forward to helping people get the things they need medically.
  • Sales operations
  • Customer Relationship Management
  • Customer Complaint Resolution
  • Staff Supervision
  • Continuous Improvement
  • Written Communication
  • Inventory Management
  • Sales Training
  • New Hire Onboarding

Education

High School Diploma -

Pulaski County High School
Somerset, KY
05-1997

Skills

  • Inventory Monitoring
  • Sales Reporting
  • Loyalty Program Promotion
  • Warranty promotion
  • Showroom recovery
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Excellent Communication
  • Adaptability and Flexibility
  • Reliability
  • Effective Communication
  • Team Leadership
  • Self Motivation
  • Team motivation
  • Active Listening
  • Decision-Making
  • Upselling strategies
  • Brand awareness
  • Promotional planning
  • Computer skills
  • Store cleaning
  • Inventory monitoring
  • Sales reporting
  • Product demonstration
  • Loyalty program promotion
  • Furniture merchandising
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Detail-oriented
  • Relationship building
  • Staff training and development
  • Goal setting and achievement
  • Team building
  • Task prioritization
  • Sales targeting
  • Sales operations
  • Rapport and relationship building
  • Self motivation
  • Product knowledge
  • Client relations
  • Customer relationship management
  • Sales processes
  • Goal setting
  • Professionalism
  • Customer complaint resolution
  • Interpersonal communication
  • Time management abilities
  • Continuous improvement
  • Inventory management
  • Team recruiting and onboarding
  • Sales training
  • Sales tracking
  • New hire onboarding

Additional Information

Sales operations, Customer Relationship Management, Customer Complaint Resolution, Staff Supervision, Continuous Improvement, Written Communication, Inventory Management, Sales Training, New Hire Onboarding

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Timeline

Furniture Sales Manager

Big Lots
10.1999 - 03.2025

High School Diploma -

Pulaski County High School

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