Amy Hanberry
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Receptionist, Accounts Receivable
Fleet Equipment, Inc
12.2023 - Current
- Managed incoming calls with professionalism, directing inquiries to relevant departments.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Organized office documents and files, maintaining a clean workspace for optimal productivity.
- Maintained accurate financial records through diligent data entry, contributing to overall company organization.
- Optimized cash flow management by accurately recording payments received from clients.
- Collaborated with team members to ensure the smooth operation of daily tasks, fostering a positive work environment.
Receptionist, Server, & Hostess
Palms Social Club
09.2020 - 12.2021
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Personal Trainer
Self-Employed
08.2019 - 09.2020
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Increased client retention through consistent communication, motivation, and support.
Receptionist, Service Assistant
Porsche Austin
06.2017 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
No Degree - Public Health, Communications
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
Bandys High School
Catawba06-2012
Skills
- Empathy and patience
- Strong organization
- Filing systems
- Data entry proficiency
- Invoice processing
- Document management
- Client relationship building
- Customer service
- Attention to detail
- Problem-solving abilities
Timeline
Receptionist, Accounts Receivable
Fleet Equipment, Inc
12.2023 - Current
Receptionist, Server, & Hostess
Palms Social Club
09.2020 - 12.2021
Personal Trainer
Self-Employed
08.2019 - 09.2020
Receptionist, Service Assistant
Porsche Austin
06.2017 - 08.2019
No Degree - Public Health, Communications
University of North Carolina At Charlotte
High School Diploma -
Bandys High School
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