Amy Hance
Scottsdale ,Arizona
Summary
Proactive and goal-oriented professional with 15 years expirience in hospitality bringing excellent team management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to exceed guest expectations and contribute to team success.
Overview
1
1
Certification
Work History
Team Lead Event Specialist
Instawork/ Qwick Hospitality Professionals
Valley wide, AZ
03 2018 - Current
- Achieved successful events, ranging in size, with meticulous attention to detail
- Built strong client relationships through excellent observation, anticipation and communication skills, resulting in repeat business.
- Led a diverse team of 3 to 20 event professionals, fostering collaboration and teamwork
- Delivered memorable experiences for clients by consistently exceeding expectations in event execution
Banquet Captain/ Team Lead
Robert's Catering/ Arizona Country Club
Valley Wide
04 2022 - 09 2023
- Adapted quickly to changing circumstances or unexpected obstacles during events, maintaining composure under pressure while guiding the team toward successful outcomes.
- Performed pre and post-event tasks such as polishing glassware, table set up, displays, breaking down areas, removing trash, and cleaning facilities.
- Kept in constant communication with kitchen and team to ensure timely food service for buffet or multi-course plated dinner
- Assisted team as needed so no one fell behind or got overwhelmed
Education
GED -
02.2008
Skills
- Staff supervision
- Banquet coordination
- Hospitality and fine dining expertise
- Guest relations management
- High-volume dining
- Food safety and sanitation
Certification
- ServSafe Food Handler Certification - January 2025
- Alcohol Server Certification ServSafe Alcohol- January 2025
Timeline
Team Lead Event Specialist - Instawork/ Qwick Hospitality Professionals
03 2018 - Current
Banquet Captain/ Team Lead - Robert's Catering/ Arizona Country Club
04 2022 - 09 2023
SEES Charter School - GED,