Amy Hanna
Hospitality Efficiency Management
Kokomo,IN
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Stay at Home Parent
Self-employeed
Del Rio, TX
10.2017 - Current
- Took several years away from the conventional workforce to have 3 children and travel across the US while my spouse completed his pilot training for the USAF.
- Acquired adaptability to new circumstances and ability keep calm when presented with sudden changes
- Earned astounding multi-tasking and organizational skills
- Took my leadership experience and applied it to volunteer opportunities when they were presented
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Created open and friendly communication with people of widely varying backgrounds and viewpoints
Air Force Cooking Connections Coordinator
Airmen Family And Readiness Center
Del Rio, TX
09.2021 - 03.2022
- Taught local peoples skills to improve at home cooking with children
- Developed and implemented engaging classes for military families.
- Reconfigured the program to better suit the needs of participants.
- Increased attendance by 100% while still maintaining budget
- Collaborated with team members to achieve target results.
- Volunteered to work extra hours to ensure smooth functioning of events
Bakery Department Manager
Food Fight Restaurant Group
Madison, WI
10.2015 - 10.2017
- Established performance goals and empowered bakers to exceed targets.
- Established essential and clear communication between customers, front-of-house staff, bakery staff, vendors, and upper management
- Controlled labor and cost by analyzing P&L (decreased labor costs in 2016 by 50% while still maintaining all sales goals).
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
- Helped implement online ordering system to increase sales
- Worked to standardize and control weights and measures to increase efficiency and control costs and waste
- Hired and trained staff to perform efficiently and accordingly to company standards
Education
Bachelor of Arts - French And International Studies
University of Wisconsin - Madison
Madison, WI 09.2003 - 05.2007
Associate of Arts - Culinary Arts
Culinary Institute of America
Napa, CA 03.2011 - 12.2012
Skills
Organization and Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you're lonely when you're alone, you're in bad company
Jean-Paul Sartre
Timeline
Air Force Cooking Connections Coordinator
Airmen Family And Readiness Center
09.2021 - 03.2022
Stay at Home Parent
Self-employeed
10.2017 - Current
Bakery Department Manager
Food Fight Restaurant Group
10.2015 - 10.2017
Associate of Arts - Culinary Arts
Culinary Institute of America
03.2011 - 12.2012
Bachelor of Arts - French And International Studies
University of Wisconsin - Madison
09.2003 - 05.2007
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