Summary
Overview
Work History
Education
Skills
Timeline
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Amy Hansen

Eagle Mountain,UT

Summary

Reliable Fulfillment Specialist accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Proficient in use of standard warehouse equipment and dedicated to safe operating practices.

Overview

11
11
years of professional experience

Work History

Order Fulfillment Specialist

The Good And The Beautiful
Lehi, UT
08.2020 - Current
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Operated warehouse equipment such as pallet jacks and shrink-wrappers and reported instances of safety code violations to management to reduce risk of accidents.
  • Trained new warehouse employees on safety procedures and picking, checking, packing and shrink-wrapping orders.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Entered package information into company's computer system.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Packed homeschool material products using boxes, bubbles, and foam materials as directed by company specifications.

Residential Support Worker

New Haven
Saratoga Springs, UT
08.2015 - 08.2020
  • Conducted resident checks during overnight hours on regular schedule to check health and safety status.
  • Supervised 12-20 residents within facility.
  • Monitored client medications and adherence to individual treatment plans.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted residents with basic activities of daily living.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Reported changes in resident condition and health to resident care manager.
  • Used company software to record patient care, condition, progress and concerns.

Secretary

Big O Tires & Service Center
Cedar City, UT
09.2000 - 05.2004
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and shopping for new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Completed accurate daily report documents, memos and invoices.
  • Reviewed and balanced daily bank deposits and deposit report.

Education

Medical Transcription Certificate - Medical Transcription

Southern Utah University
Cedar City, UT
05.2001

High School Diploma -

Richfield High School
Richfield, UT
05.2000

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Active Listening
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Organization and Time Management
  • Attention to Detail
  • Good Telephone Etiquette
  • Excellent Communication
  • Decision-Making

Timeline

Order Fulfillment Specialist

The Good And The Beautiful
08.2020 - Current

Residential Support Worker

New Haven
08.2015 - 08.2020

Secretary

Big O Tires & Service Center
09.2000 - 05.2004

Medical Transcription Certificate - Medical Transcription

Southern Utah University

High School Diploma -

Richfield High School
Amy Hansen