Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Hansen

Salt Lake City,UT

Summary

Staff Associate recognized for exceptional productivity and swift task completion. Expertise in project management, data analysis, and client relations drives seamless operations. Strong communication, teamwork, and problem-solving skills contribute to achieving organizational objectives. Proven ability to navigate complex challenges and foster collaboration across departments.

Overview

14
14
years of professional experience

Work History

Business Development Specialist and Dispatcher

UES
Sandy, Utah
06.2023 - Current
  • Promoted products and services by representing organization at industry conferences and exhibitions.
  • Generated sales leads through active participation in trade shows and networking events.
  • Identified new business opportunities to expand corporate reach and drive revenue growth.
  • Developed relationships with potential clients to facilitate account expansion.
  • Conducted research on target companies to support proposal development and strategic initiatives.
  • Established strong collaboration with internal teams across marketing, operations, finance, and legal departments.
  • Maintained professionalism during all interactions to set standards for internal and external communications.
  • Monitored dispatch board and adjusted call priorities based on customer needs and feedback.

Administrative Specialist III- Dispatcher

Terracon
Murray, UT
01.2022 - 06.2023
  • Executed accurate and timely data entry for project tracking and documentation.
  • Developed scheduling procedures to ensure on-time project completion.
  • Assigned tasks to personnel based on skills and availability, optimizing team performance.
  • Scheduled and confirmed appointments to facilitate efficient operations.
  • Managed incoming calls and directed inquiries to relevant departments or employees.
  • Cultivated positive working relationships with staff and management for enhanced collaboration.

Dispatcher, Asst. Project Manager, Accounting Asst

Aries Consultants
Las Vegas, NV
09.2011 - 08.2021
  • Executed administrative tasks including document preparation, filing, and database updates.
  • Updated records for driver locations, delays, and cancellations to enhance tracking accuracy.
  • Developed strategies to boost efficiency within dispatch operations.
  • Coordinated with dispatchers to ensure timely delivery schedules were consistently met.
  • Monitored radio frequencies for effective communication between field personnel and dispatch office.
  • Managed dispatch board, regularly adjusting call priorities based on caller needs.
  • Relayed work orders and critical information among work crews, supervisors, and field staff.
  • Scheduled personnel and equipment deployments using radios or telephones.

Education

High School Diploma -

Alta High School
Sandy, UT
06-1993

Skills

  • Customer service and relations
  • Data entry and document control
  • Sales and lead generation
  • Scheduling and time management
  • Communication skills
  • Problem solving
  • Team collaboration
  • Client relationship management
  • Project management
  • Quality assurance
  • Typing proficiency

Timeline

Business Development Specialist and Dispatcher

UES
06.2023 - Current

Administrative Specialist III- Dispatcher

Terracon
01.2022 - 06.2023

Dispatcher, Asst. Project Manager, Accounting Asst

Aries Consultants
09.2011 - 08.2021

High School Diploma -

Alta High School

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