Dynamic professional with a strong background in customer service and operations, notably as an Owner/Operator at Polished2Perfection Cleaning Services. Demonstrated attention to detail and effective time management, enhancing customer satisfaction and streamlining processes. Proven ability in heavy lifting and material handling, contributing to a positive work environment and team collaboration.
Overview
2026
2026
years of professional experience
Work History
Laborer
TA Flooring
Greeted customers upon entry and assessed needs promptly.
Maintained a balanced cash drawer, ensuring accuracy at shift end.
Operated cash register for various payment methods with minimal discrepancies.
Built customer relationships to foster loyalty and repeat visits.
Restocked, organized, and displayed merchandise in front lanes as required.
Assisted customers with inquiries and provided exceptional service, generating positive feedback.
Contributed to store success by maintaining cleanliness throughout the facility.
Worked flexible hours to support business needs during peak times.
CASHIER
JVM Marathon
Summerdale, AL
01.2025 - Current
Greeted customers upon entry and assessed needs promptly.
Maintained a balanced cash drawer, ensuring accuracy at shift end.
Operated cash register for various payment methods with minimal discrepancies.
Built customer relationships to foster loyalty and repeat visits.
Restocked, organized, and displayed merchandise in front lanes as required.
Assisted customers with inquiries and provided exceptional service, generating positive feedback.
Contributed to store success by maintaining cleanliness throughout the facility.
Worked flexible hours to support business needs during peak times.
Owner/operator
Polished2Perfection Cleaning Services
Silverhill, AL
04.2008 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Developed business plan, processes and procedures to provide superior Product or Service to customers.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.