Amy Hassing
Strongsville,OH
Summary
Accomplished Administrative Assistant with a proven track record at Academy of St. Bartholomew, enhancing school culture and student safety. Expert in scholarship management and maintaining meticulous records. Demonstrates strong organization and effective parent communication, ensuring confidentiality and efficient office operations.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
University Hospitals Rainbow Babies And Children
05.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, triaging and directing calls to appropriate providers while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
Administrative Assistant
Academy Of St. Bartholomew
12.2019 - 05.2023
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
- Enhanced student safety by monitoring visitor access and distributing visitor badges as needed.
- Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
- Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
- Managed tuition accounts and state scholarship programs: Jon Peterson, EdChoice, EdChoice Expansion and Cleveland.
- Managed student, faculty and staff records. Maintained Virtus accounts for parents, faculty and staff.
- Worked with districts transportation departments to maintain student bus lists.
- Worked directly with principal and pastor with any duties necessary to maintain the progress of the school.
Administrative Assistant
Academy Of St. Adalbert
12.2015 - 08.2019
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
- Enhanced student safety by monitoring visitor access and distributing visitor badges as needed.
- Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
- Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
- Managed state scholarship programs: Jon Peterson, Autism and EdChoice Expansion.
- Managed student records.
- Worked with districts transportation departments to maintain student bus lists.
Education
Bachelor of Arts -
Heidelberg University
Tiffin, OH12.1994
Padua Franciscan High School
Parma, OH06.1990
Skills
- Strong Organization
- Scholarship Management
- Filing systems
- Policy Enforcement
- Parent Communication
Timeline
Medical Receptionist
University Hospitals Rainbow Babies And Children
05.2023 - Current
Administrative Assistant
Academy Of St. Bartholomew
12.2019 - 05.2023
Administrative Assistant
Academy Of St. Adalbert
12.2015 - 08.2019
Bachelor of Arts -
Heidelberg University
Padua Franciscan High School
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