Amy Hatfield
Middletown,OH
Summary
Professional in maintenance and operational support with keen ability to manage records and coordinate repair activities. Proven track record in maintaining equipment functionality and ensuring adherence to safety standards. Highly reliable team player who can adapt to changing needs and deliver consistent results.
Overview
14
14
years of professional experience
Work History
Maintenance Clerk
Walmart
07.2022 - Current
- Contributed to cost savings initiatives by researching alternative suppliers for parts procurement without compromising quality.
- Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.
- Enhanced team performance through proactive participation in staff meetings, sharing insights on best practices, challenges faced, and solutions implemented.
- Collaborated with other department leaders in developing strategies for continuous improvement in facility operations.
- Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.
- Supported budget planning efforts through detailed tracking of maintenance costs.
Quality Inspector
Walmart
05.2016 - 07.2022
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected inbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Collaborated closely with operations managers to address any quality concerns arising during production runs.
Culinary Assistant
Mount Pleasant Retirement Village
11.2011 - 01.2016
- Provide nutritious meals for up to 40 residents
- Train new employees
- Work one on one with nursing staff to ensure residents' dietary needs are met
Customer Service Representative
Hanesbrands, Inc.
09.2010 - 03.2013
- Operate a point-of-sale register while providing excellent customer service
- Unload weekly shipment and stock shelves
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
No Degree - Medical Records Administration
The Ohio State University
Columbus, Oh05.1995
High School Diploma -
Lemon Monroe High School
Monroe, Oh05.1993
Skills
- Work order processing
- Spare parts ordering
- Customer service
- Organizational skills
- Microsoft Excel expertise
- Accounts payable
- Work prioritization
- Meticulous attention to detail
- Collaborative team player
- Proofreading
- Strong problem solving
- Reliability
Accomplishments
- Attended Walmart's Associate Week Celebration in 2024
- Chosen by Home Office to be a member of the RSPL Project Team
Timeline
Maintenance Clerk
Walmart
07.2022 - Current
Quality Inspector
Walmart
05.2016 - 07.2022
Culinary Assistant
Mount Pleasant Retirement Village
11.2011 - 01.2016
Customer Service Representative
Hanesbrands, Inc.
09.2010 - 03.2013
No Degree - Medical Records Administration
The Ohio State University
High School Diploma -
Lemon Monroe High School