Amy Hays
Summary
Highly-motivated data management professional with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, proprietary materials procurement and task prioritization. Received customer recognition for personable and approachable nature.
Overview
23
23
years of professional experience
Work History
Library Assistant II
Copyright Clearance Center
01.2013 - 07.2023
- Librarian for Indianapolis Device Manufacturing at Eli Lilly Tech Center North.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out processes for Research and Development hardcopy records.
- Responsible for producing documentation for internal and FDA audits.
- Managed archival process.
Senior Client Liaison
Healthcare Claims Management
09.2000 - 04.2008
- Acted as primary liaison between Healthcare Claims Management and twelve hospitals in Indiana, Kentucky and North Carolina.
- Responsible for maintaining patient database to ensure accurate billing and payment records.
Education
Bachelor of Arts - Theater
Indiana University
Bloomington, IN05.1999
Skills
- Written and oral communication
- Computer Assistance
- Cataloging and shelving
- Shelf reading
Timeline
Library Assistant II
Copyright Clearance Center
01.2013 - 07.2023
Senior Client Liaison
Healthcare Claims Management
09.2000 - 04.2008
Bachelor of Arts - Theater
Indiana University
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