Amy Heinrich
Wingdale
Summary
Dynamic professional with a proven track record at Trinity-Pawling School, excelling in customer service and organizational skills. Successfully streamlined admissions processes, enhancing efficiency and fostering collaboration across departments. Adept at scheduling coordination and account reconciliation, ensuring optimal operations and positive experiences for prospective students and families.
Overview
20
20
years of professional experience
Work History
Admission Office Manager
Trinity-Pawling School
08.2014 - 06.2025
- Proficient in Google Docs and Excel.
- Streamlined admissions processes, enhancing application review efficiency and reducing processing time.
- Coordinated campus visits and events, ensuring positive experiences for prospective students and families.
- Maintained accurate records of applicant data using admissions software, ensuring efficient communication with relevant stakeholders throughout the process.
- Organized and updated databases, records and other information resources.
Retail Manager
Susan Lawrence Gourmet Food and Catering
01.2010 - 08.2014
- Led daily operations, ensuring high standards of customer service and product quality.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Office Manager
Dr. Thomas R. Bloom, DDS, FAGD, PC
10.2005 - 06.2007
- Bookkeeping
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed daily operations to ensure efficient workflow and optimal patient experience.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Diploma in Foundations of Banking - Banking
Associated Institute of Banking
WaterburySkills
- Customer service
- Organizational skills
- Office management
- Account reconciliation
- Scheduling coordination
Timeline
Admission Office Manager
Trinity-Pawling School
08.2014 - 06.2025
Retail Manager
Susan Lawrence Gourmet Food and Catering
01.2010 - 08.2014
Office Manager
Dr. Thomas R. Bloom, DDS, FAGD, PC
10.2005 - 06.2007
Diploma in Foundations of Banking - Banking
Associated Institute of Banking