Hi, I’m
Amy Heitzkey
Minooka,IL
Summary
Talented Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
17
years of professional experience
Work History
Harvard Business Publishing
Project Manager
01.2022 - Current
Job overview
- Drove team success through shared vision and recognition of quality performance.
- Managed over 50 professional learning and development cohorts throughout year.
- Lead over 10 client programs within 50 cohorts
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, manage costs, and monitor performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Lead project teams specializing in design and launch activities.
- Maintained open communication by presenting regular updates on project status to customers.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Developed and implemented strategic project plans to meet business objectives.
- Analyzed project performance data to identify areas of improvement.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
DeVry University, Channel Strategist
Marketing Manager
06.2020 - 12.2021
Job overview
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones while working with several internal and external stakeholders.
- Managed and developed marketing specialist to lead strategic discussions and marketing campaigns with B2B sales team.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Evaluated and optimized marketing strategies to improve goal attainment in DeVry's Keller Graduate School of Management MBA program.
- Assessed marketing copy, art comps and final designs and compared with established specifications.
- Boosted brand awareness and generated inquiries while managing external marketing campaigns and programs.
- Targeted online consumers by designing multi-pronged, comprehensive marketing strategy.
- Collaborated with team members to help expand marketing channels.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Utilized market trends and target audience statistics to effectively and appropriately market products
- Managed workflow between staff, coordinating documents, planning, and creative material distribution
DeVry University
Sr. Marketing Specialist and Marketing Manager
01.2019 - 06.2020
Job overview
- Managed team to support DeVryWORKS, B2B and B2L (business to learner) marketing initiatives.
- Fostered relationships with vendors to promote positive working relationships.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Created and managed marketing, creative and script writing of presentation library (12 presentations) to position DVW's sales team with content and discussion topics: project management, overcoming conflict, generations at work, etc.
- Met deadlines, exceeding expectations and effectively rolling out internal marketing collateral and external campaigns to support DVW sales team.
- Lead and managed marketing strategies for Military brand within DeVry University greater brand.
- Updated website copy, images, marketing campaigns to reflect DOD requirements.
DeVry University
Virtual Optimization Specialist
03.2012 - 01.2019
Job overview
- Assisted B2B sales department with change by communicating new virtual outreach strategies: webinars, screen share meetings, etc.
- Motivated and trained employees to maximize presentation skills to enhance student enrollment and support program awareness.
- Conferred with advertising partners to develop and deploy effective promotional strategies for Keller Center for Corporate Learner's thought leadership program.
- Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest.
- Met guests before program to discuss outline of interview.
- Wrote and scripted Thought Leadership series prior to air for approval by management.
- Improvised live interviews and guest phone calls.
- Interviewed show guests and moderated discussions.
- Scheduled and taught online webinar training courses to increase learning opportunities to enhance student growth and develop sales team.
- Managed vendor performance to maximize profitability and achieve financial objectives while creating presentations for webinar series.
- Developed productive relationships with key account holders.
DeVry University
Student Manager Coordinator
01.2009 - 03.2012
Job overview
- Analyzed and communicated internal new student growth goals across three online locations to ensure Admissions VP and CEO had accurate plan numbers per session.
- Lead and managed transcript evaluation team to ensure process, credibility and efficiency throughout student admissions journey.
- Evaluated transcript effectiveness to meet process deadlines each session.
- Built and maintained relationships with key advocates and opinion leaders.
- Managed communication department's new student plan and goals.
- Produced internal communications to report student growth numbers each session.
DeVry University
Admissions Advisor
08.2006 - 01.2009
Job overview
- Consistently Enrolled 10-15 students per session
- Assessed student's abilities and recommended degree programs to highlight strengths
- Identified and addressed concerns of incoming students and parents
- Worked with financial aid office to verify student's' applications and discuss payment options
Education
Keller Graduate School of Management
MBA from Human Resource Management
2009
St. Xavier University
Bachelor of Science from Communications
05.2003
Skills
- Advanced problem solving
- Team building
- Flexible & Adaptable
- Cultural awareness
- Conflict Management
- Project Planning
- Contract Management
- Expense Reports
- Project Management
- Client Relations
- Cross-Functional Collaboration
- Project Development
- SmartSheet
- JIRA and Confluence
- Dayforce (HCM Software)
Affiliations
- Edge (Empowering Diversity Growth and Excellence) Committee member
Timeline
Project Manager
Harvard Business Publishing
01.2022 - Current
Marketing Manager
DeVry University, Channel Strategist
06.2020 - 12.2021
Sr. Marketing Specialist and Marketing Manager
DeVry University
01.2019 - 06.2020
Virtual Optimization Specialist
DeVry University
03.2012 - 01.2019
Student Manager Coordinator
DeVry University
01.2009 - 03.2012
Admissions Advisor
DeVry University
08.2006 - 01.2009
Keller Graduate School of Management
MBA from Human Resource Management
St. Xavier University
Bachelor of Science from Communications
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