Amy Heller

• Assisted in gathering and analyzing evidence for ongoing investigations.
• Supported case management by organizing files and maintaining records efficiently.
• Conducted preliminary research to identify leads and gather relevant information.
• Get cases ready for DA's Office
• Run NCIC Criminal Histories, etc.

Oversee and Coordinate Mental Health Transports.

Coordinating Deputy Assignments.

Communicate with Hospitals and Behavioral for Placement of Patients.

Invoicing all Transport billing to Accounting.

ICE (Inmate CAll Engine) Phone Systems used.

• Enforced security protocols to maintain order within correctional facilities.
• Conducted regular inspections to ensure compliance with safety regulations.
• Monitored inmate behavior and reported any suspicious activities to superiors.
• Provided crisis intervention during altercations, ensuring the safety of staff and inmates.
• Working in Central Operations
• Worked in Bonding Office

• Managed emergency calls, prioritizing responses to ensure public safety and efficient dispatching of resources.
• Operated multi-line phone systems and radio communications to relay critical information to field units.
• Coordinated with law enforcement, fire departments, and medical services to facilitate rapid response efforts.
• Monitored incoming data from various sources, ensuring real-time updates on incidents and resources available.