AMY HELMS
Greensboro,NC
Summary
Motivated and detail-oriented professional with a strong background in healthcare operations and leadership training, seeking an entry-level Healthcare Administrator position. Eager to apply academic knowledge, organizational skills, and a passion for improving patient care and efficiency. Committed to supporting quality healthcare delivery through effective management, regulatory compliance, and collaborative teamwork.
Overview
16
16
years of professional experience
Work History
Warehouse Associate
Wayfair
07.2022 - Current
- Efficient order management and attention to detail
- Improved inventory accuracy by conducting regular cycle counts to resolve discrepancies
- Operation of pallet jacks and RF scanners to streamline warehouse operations
- Collaborated with cross-functional teams to expedite high-priority orders
- Recognized as Employee of the Month for outstanding reliability, productivity, and adherence to quality standards
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 50+ pounds.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Pharmaceutical Warehouse Associate
AmerisourceBergen
05.2017 - 04.2022
- Consistently exceeded daily pick, pack, and ship targets through order management and attention to detail
- Assisted Training Coordinator with new hire training
- Demonstrated quality control with the inspection of each product
- Consistently lifted materials weighing as much as 50 pounds.
Manufacturing
Proctor and Gamble
01.2013 - 04.2022
- Provided quality control and inspection for various products
- Responsible for the receiving and distribution of plant parts
- Filled work order parts requests
- Streamlined manufacturing processes, implementing lean manufacturing principles to optimize workflow.
- Implemented lean manufacturing principles within assigned workstations, eliminating waste and maximizing efficiency.
- Enhanced production efficiency by optimizing workflows and implementing lean manufacturing techniques.
- Oversaw daily operations of 10 sq. ft. manufacturing plant.
Assistant Manager/Key Holder
Tuesday Morning
09.2010 - 09.2012
- Kept accurate account of money in register and safe
- Handled deposits on a nightly basis
- Assisted with customer service
- Responsible for the merchandising of all stock
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Successfully drove new product lines to increase annual profits by %.
- Propelled market share to surge ahead of competitors and earn #2 ranking.
- Successfully drove new product lines to increase annual profits by [50]%.
Pharmacy Technician
NCS Healthcare
08.2009 - 09.2010
- Showed proficiency in all computer skills
- Responsible for the crediting of medications back to patient accounts
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume [Type] pharmacy environment.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume closed door pharmacy environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Education
Bachelor of Arts - Healthcare Administration
The University of Arizona Global Campus
Chandler, Arizona11.2025
Certificate - Pharmacy Technology
Heritage College
Wichita, Kansas11.2008
Elementary Education - Elementary Education
Virginia State University
Petersburg, Virginia05.1993
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Order picking
- Shipping and receiving
- Warehouse safety
Timeline
Warehouse Associate
Wayfair
07.2022 - Current
Pharmaceutical Warehouse Associate
AmerisourceBergen
05.2017 - 04.2022
Manufacturing
Proctor and Gamble
01.2013 - 04.2022
Assistant Manager/Key Holder
Tuesday Morning
09.2010 - 09.2012
Pharmacy Technician
NCS Healthcare
08.2009 - 09.2010
Bachelor of Arts - Healthcare Administration
The University of Arizona Global Campus
Certificate - Pharmacy Technology
Heritage College
Elementary Education - Elementary Education
Virginia State University
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