Amy Herbrig
Big Bear Lake,CA
Summary
Dynamic and driven professional with a comprehensive background in product merchandising, customer service, residential appraisal, and retail sales and management. Adept at creating impactful displays, enhancing client relations, and managing projects effectively. Seeking to leverage expertise to contribute to a team and make a positive impact in a challenging environment. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
18
18
years of professional experience
Work History
Store Manager
The Shop
10.2020 - 03.2023
- Spearheaded merchandising strategies, enhancing store presentation and customer engagement
- Managed inventory effectively, ensuring product availability and optimizing stock levels
- Drove sales through dynamic leadership and strategic planning
- Maintained robust communication via email, social media, and company website
- Implemented opening and closing procedures, upholding operational standards
- Administered payroll and managed cash handling processes.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Assigner / Processor, Appraisal Reports
Consolidated Analytics
01.2012 - 01.2014
- Coordinated appraisal orders nationwide, ensuring timely and efficient service delivery
- Processed appraisal reports from inspections to client release, maintaining high-quality standards
- Delivered exceptional customer service, addressing client inquiries and concerns promptly
- Negotiated costs with appraisers, optimizing budget efficiency.
- Increased productivity by effectively managing workload and prioritizing tasks.
Residential Appraiser Trainee
Kim Ryder Appraisals
01.2005 - 01.2007
- Conducted property inspections, gathering detailed information for accurate appraisals
- Compiled comprehensive appraisal reports, analyzing property data and market comps
- Maintained effective communication with brokers, agents, and homeowners to facilitate appraisals.
Education
Courses in General Studies and Residential Appraisal -
Fullerton College
Fullerton, CASkills
- Expertise in Retail and Store Management
- Proficient in Social Media and Website Communication
- Experienced in Payroll Management and Cash Handling
- Strong Background in Merchandising
- Effective Sales and Customer Service Skills
- Competent in Management and Team Leadership
- Employee Scheduling
- Advertising and marketing
- Staff Management
Alternate Email
alpinethreadsbigbear@gmail.com
Ebay Store & Facebook Marketplace
Curator of 'Alpine Threads,' a unique blend of vintage apparel and memorabilia, emphasizing Southern California’s iconic history and style. Specializes in rare movie and rock 'n' roll pieces.
Timeline
Store Manager
The Shop
10.2020 - 03.2023
Assigner / Processor, Appraisal Reports
Consolidated Analytics
01.2012 - 01.2014
Residential Appraiser Trainee
Kim Ryder Appraisals
01.2005 - 01.2007
Courses in General Studies and Residential Appraisal -
Fullerton College