AMY HERNANDEZ
Coral Springs,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Surgical Foot Specialities,Dr Deryck Fernandez
03.2021 - 05.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Billing and coding.
Coordination Assistant
Zara USA
06.2018 - 02.2021
- Enhanced project efficiency by streamlining communication between team members and departments.
- Assisted in coordinating events and meetings, resulting in increased employee engagement and collaboration.
- Managed schedules and deadlines for multiple projects, ensuring timely completion and client satisfaction.
- Supported project managers with administrative tasks, contributing to overall project success.
- Provided exceptional customer service while addressing inquiries from clients and stakeholders alike, fostering positive relationships.
- Coordinated training sessions for team members on new processes and software, fostering continuous learning and skill development.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Transportation coordinator for the return of merchandise.
Education
CERTIFIED MEDICAL ASSISTANT - Medical Assisting
Florida Career College - Miami
Margate, FL09.2020
BACHELOR OF BUSSINES - Bussines Administration
UNIVERSIDAD COOPERATIVA DE COLOMBIA
MEDELLIN,COLOMBIA06.2000
Skills
- Payment Collection
- HIPAA Compliance
- Procedure Assistance
- Inventory Management
- Data Entry
- Medical Billing
- Patient Scheduling
- Medical office administration
- Indirect Patient Care
- Patient-focused care
- Fluent in Spanish/English
- Equipment Sterilization
- Electronic Medical Records
- Customer Service
Timeline
Medical Assistant
Surgical Foot Specialities,Dr Deryck Fernandez
03.2021 - 05.2023
Coordination Assistant
Zara USA
06.2018 - 02.2021
CERTIFIED MEDICAL ASSISTANT - Medical Assisting
Florida Career College - Miami
BACHELOR OF BUSSINES - Bussines Administration
UNIVERSIDAD COOPERATIVA DE COLOMBIA
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