Amy Hightower

Work History

Building Bridges of Northeast Oklahoma

Bartlesville, OK

08.2022 - Current

Provided support for the organization's program activities and initiatives.
Organized and maintained program documents, records, and reports.
Researched, analyzed, and evaluated existing programs to identify areas of improvement.
Assisted in developing new program proposals based on research findings.
Developed presentations and other materials related to programs for internal use or external distribution.
Prepared statistical reports summarizing program operations data for management review.
Analyzed budgets for assigned programs and identified areas for cost savings or revenue enhancement opportunities.
Drafted correspondence related to program activities as needed.
Facilitated communication between staff members across multiple departments.
Maintained positive working relationship with fellow staff and management.
Assisted with set up for social events and food deliveries.

First Presbyterian Church

Bartlesville, OK

07.2019 - Current

Interacted with customers by phone, email or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Reconciled account files and produced monthly reports to keep officers informed about office operations.

First Presbyterian Church

Bartlesville, OK

08.2015 - 06.2019

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Prepared and distributed monthly and weekly newsletters.
Prepared weekly worship guides.
Created and maintained bulletin boards and other announcements.
Provided support to office personnel.

AIM Consultants, Inc.

Tulsa, OK

01.2010 - 02.2015

Created and maintained database for physician prospects.
Prepared and mailed recruiting letters and postcards.
Provided support for company President.
Searched various online databases for possible physician recruits and contacted them with job information.

Gellenbeck Installation, Inc.

Guthrie, OK

01.1997 - 10.2007

Set up and maintained financial records on Quickbooks Pro.
Provided clerical support to company employees by copying, faxing and filing documents.
Recorded daily financial transactions using Quickbooks Pro and handled payments of accounts.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Prepared reports for insurance yearly audits.
Helped prepare reports for tax records.