Amy Hintz
Hales Corners,WI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Sr Admin Support Specialist and Licensing Coordinator
R&R Insurance Services, Inc
Waukesha, WI
11.2016 - 02.2025
- Monitored over 180 licenses for expiry, and communicated updates to employees across states.
- Applied for and renewed employee and corporate licenses in all 50 states.
- Maintained and organized licensing files for audit readiness.
- Proficient in navigating licensing regulations to ensure adherence to local, state, and federal requirements.
- Communicate with employees about their continuing education status to ensure a timely renewal.
- Familiar with various e-learning platforms and tools, including Learning Management Systems (LMS), to deliver online education effectively.
- Analyzed participant feedback to enhance future educational programs.
Adapted teaching methods to suit diverse cultural contexts for improved learner engagement. - Coordinated carrier access schedules to ensure timely service delivery.
- Keen ability to maintain accuracy in scheduling, record-keeping, and data entry to prevent conflicts, and ensure a seamless process.
- Strong ability to work collaboratively in a team environment, fostering positive relationships, and encouraging a supportive workplace atmosphere.
- Demonstrated ability to identify challenges and propose practical solutions to optimize office operations and workflow.
- Experienced with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and office equipment; ability to quickly learn new software and tools.
- Knowledgeable in office procedures, record keeping, and administrative support tasks to assist daily operations.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
Administrative Support Coordinator
R&R Insurance Services, Inc.
Waukesha, WI
07.2014 - 11.2016
- Managed the reception area, greeting visitors and responding to inquiries in a professional manner.
- Performed general office duties such as photocopying, faxing, scanning documents.
- Ordered supplies as needed while adhering to established budget guidelines.
- Answered incoming calls and emails in a timely manner while providing customer service assistance.
Performed data entry tasks into various databases used by the company. - Completed day-to-day duties accurately and efficiently.
- Organized, coordinated, and assisted in all aspects of various corporate events, including venue selection, catering, and decorations.
Dental Assistant
Lakeshore Family Dental Care
Glendale, WI
07.2012 - 07.2014
- Proficient in managing patient interactions to ensure a comfortable and positive experience, and skilled in explaining procedures and addressing patient concerns.
- Experienced in assisting dentists during various dental procedures, including restorative work, extractions, and preventative care, while maintaining a sterile environment.
- Knowledgeable in infection control procedures and OSHA regulations to ensure a safe and sanitary dental practice.
- Exceptional organizational skills, with the ability to prioritize tasks efficiently in a fast-paced environment.
Housekeeping
Sheridan House Inn
Cudahy, WI
07.2011 - 12.2011
- Performed housekeeping duties such as changing linens, vacuuming, dusting, laundry.
- Stocked housekeeping carts with supplies necessary for cleaning tasks.
- Responded promptly to customer inquiries regarding housekeeping services.
- Worked effectively in team environments to make the workplace more productive.
Chief Operating Manager of the Mach Household
Home
Cudahy, WI
02.2009 - 01.2011
- Planned a career break to raise our then-toddler.
Designer/Sales
The Tile Shop
West Allis, WI
01.2007 - 01.2009
- Proficient in creating innovative tile patterns and layouts that enhance aesthetic appeal and functionality.
- In-depth understanding of various tile materials, including ceramic, porcelain, glass, and natural stone, to provide clients with informed recommendations.
- Excellent communication skills for collaborating with clients to understand their vision, and translate it into tangible design solutions.
- Up-to-date with the latest design trends, styles, and technologies in the tile industry to create modern, appealing designs.
Sales Associate
The Wooden Thumb, Inc.
West Allis, WI
01.2003 - 01.2007
- Skilled in creating realistic visuals and 3D renderings to help clients envision the final design.
- Experienced in overseeing projects from initial consultation through to completion, ensuring deadlines and budgets are met.
- Knowledgeable in various materials and finishes, able to select sustainable and cost-effective options.
- Up-to-date with current design trends, styles, and innovations in the interior design industry.
Education
Associate of Applied Science - Interior Design
Milwaukee Area Technical College
Milwaukee, WI12-2005
Skills
- Microsoft Office proficiency
- Learning Management Systems
- E-learning Coordination
- Effective communication
- Teamwork and collaboration
- Adaptability
- Self-motivated
- Active listening
- Problem solving
- Organization
- Time management
- Confidentiality
- Data entry
- Detail-oriented
- License management
- License processing
- Records management
- Multitasking Abilities
- Professionalism
- Notary Public
References
References available upon request.
Languages
English
Native language
Websites
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsCareer advancementPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchTimeline
Sr Admin Support Specialist and Licensing Coordinator
R&R Insurance Services, Inc
11.2016 - 02.2025
Administrative Support Coordinator
R&R Insurance Services, Inc.
07.2014 - 11.2016
Dental Assistant
Lakeshore Family Dental Care
07.2012 - 07.2014
Housekeeping
Sheridan House Inn
07.2011 - 12.2011
Chief Operating Manager of the Mach Household
Home
02.2009 - 01.2011
Designer/Sales
The Tile Shop
01.2007 - 01.2009
Sales Associate
The Wooden Thumb, Inc.
01.2003 - 01.2007
Associate of Applied Science - Interior Design
Milwaukee Area Technical College
Similar Profiles
Jaime ColoradoJaime Colorado
Office Manager at Gary Micek insurance Services Farmers insuranceOffice Manager at Gary Micek insurance Services Farmers insurance
Karadee DunbarKaradee Dunbar
Senior Account Manager/Lead Account Manager at Biggs Insurance Services/Alliant InsuranceSenior Account Manager/Lead Account Manager at Biggs Insurance Services/Alliant Insurance
MAX MILLERMAX MILLER
Life & Health Insurance Broker at Life Insurance, SelectQuote Insurance ServicesLife & Health Insurance Broker at Life Insurance, SelectQuote Insurance Services
Sergio MunizSergio Muniz
Prep Cook at Red Pig InnPrep Cook at Red Pig Inn
Muath NaouraMuath Naoura
Manager at Metro by T-MobileManager at Metro by T-Mobile