Amy Hitch
CA
Summary
Energetic Event Manager with 7-year successful career in planning, coordinating and executing events. Demonstrated cost-effective budgeting, exceptional time management and event producing skills. Possesses strong organizational and administrative skills to coordinate multiple projects simultaneously.
Overview
7
7
years of professional experience
Work History
Event Manager
CBF Productions
03.2021 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Trained and supervised event staff to complete tasks on time.
- Oversaw, applied and managed all Health Department Permitting for every production across multiple CA Counties.
- Onboarded new employees with training and new hire documentation.
- Managed POS systems across different platforms and departments for the event revenue.
- Built, published and maintained online registration pages for vendors keeping brand consistency.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers, vendors and suppliers through account development.
- Created and implemented vendor and staff guidelines.
Event Manager
MCE Conferences
01.2017 - Current
- Fulfilled contractual obligations for rehearsal and day of event coordination. Confirming and executing Hotel Contracts, Banquet Event Orders and Audio Visual Contracts.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Communicated clearly with employees, hotel staff and speakers to keep everyone on same page and working toward established business goals.
- Used industry expertise and customer service skills to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Coordinated travel, transportation and accommodations for event speakers and staff.
- Developed and distributed event surveys to gather feedback and assess event success.
- Developed detailed event reports, documenting all aspects of each event.
- Utilized social media to promote events and increase attendance.
- Oversaw event registration process by collecting and tracking attendee information.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and implemented current online platform processes to promote a seamless hybrid learning experience for attendees.
- Trained all staff on audio visual equipment and onsite coordinator expectations.
- Processed all reimbursement requests based on contracts with speakers and staff hired.
Education
Bachelor of Arts - Global Studies
University of California, Santa Barbara
Santa Barbara, CA05.2016
Skills
- Catering Coordination
- Team Leadership and Supervision
- Cross-Functional Teams Leadership
- Vendor and Contract Negotiations and Relationship Management
- Staff Oversight
- Budget Management
- Food Service Knowledge & Health and Safety Service Regulations
- Transportation and Logistics Planning
Timeline
Event Manager
CBF Productions
03.2021 - Current
Event Manager
MCE Conferences
01.2017 - Current
Bachelor of Arts - Global Studies
University of California, Santa Barbara