Amy Hitchner-Allison
Foley,AL
Overview
19
19
years of professional experience
Work History
SENIOR RECRUITER - EAST DIVISION & CANADA
VACASA
Remote
03.2021 - 10.2022
- Led recruiting team in a seasonal capacity to increase hiring initiatives as vacationers increased in industry (ending of lockdowns) and was promoted within 1.5 months to the newly made Senior Recruiter position within company holding a permanent role, handling full- lifecycle recruitment
- Oversaw two large geographical locations (Ocean City, MD and Bethany Beach, DE to include Rehoboth Beach, DE), and successfully hired over 300 people in less than 6 months, handled reports, and assisted in relationship building with Hiring Managers, which included training of Hiring Managers in Vacasa’s recruitment operations and expectations
- Assisted in Relationship building with new Recruiting Manager and Hiring Managers in areas while building professional relationships in various locations within our operational region to ensure staffing needs were understood and plans were implemented
- Scheduled and conducted meetings with Hiring Managers, General Managers, Regional Directors, and Stakeholders to ensure effectiveness of staffing plans and implementations, as well as progress and forecasting to ensure staffing needs were met in a timely manner
- Worked with a small team of Senior Recruiters to update recruitment operations, as well as identify any deficiencies in operations nation-wide and work on resolutions continually
- Supported recruiting objectives by providing cross functional coverage with team, provide Recruiter training and coaching to increase knowledge base of team, and assisted in their personal and professional growth.
BRANCH MANAGER
ACCURATE PERSONNEL STAFFING
ORANGE BEACH
04.2019 - 02.2020
- Led local staffing agency branch from a nationally recognized staffing agency
- Collaborated with clients (Business Owners, Management, and Hiring Managers) on Recruiting operations ensuring timely and effective hiring of temporary and permanent personnel
- Operated in limited capacity, decreased operative cost, and increased revenue from 2016 and 2017
- Workforce forecasting with Clients from various industry backgrounds, in order to create, manage, and maintain candidate pools/ funnels
- Manage team of 5 personnel to include Recruiters and Business Development Representatives.
SENIOR RECRUITER
THE GRAND HOTEL (PCH HOTELS & RESORTS)
POINT CLEAR
11.2017 - 04.2019
- Collaborated with stakeholders and Hiring Managers in all departments to meet the needs of a Marriot Autograph Resort
- Managed all non- food and beverage hiring in various departments, collaborated on Orientation and Onboarding of new personnel with HR Manager
- Collaborated on re-organization of Intern program and increase relations with Auburn University, Culinary Institute of America (CIA), Johnson and Whales Hospitality, and local colleges
- Conducted shareholder meetings weekly to update current operations and projections for seasonal increases in staff
- Handle hiring and onboarding of full time, part time, seasonal/ temporary workers, and H2Bs
- Requested in sourcing and recruiting of all roles on Resort property- hotel, golf course, spa, and country club
- At times was looped in due to lack of support in the food and beverage departments, to assist in hiring high-end employees.
HEALTH BENEFITS CLIENT RESOURCE CENTER REPRESENTATIVE
TELETECH
MORGANTOWN
01.2014 - 09.2015
- Worked in partnership with nationally recognized bank to ensure new clients’ implementation of health spending accounts was timely and accurate
- Educated Client and Human Resource Managers (HRM) on understanding and utilization of their specific health spending account benefits by providing customer and technical support to HRIS benefit systems
- Ensured process optimization by collaborating with ADP technical teams, client HRMs, and Customer Relationship Managers (CRM) to ensure operation of health spending accounts administered by nationally recognized bank.
ASSISTANT BRANCH MANAGER
DEBBIE’S STAFFING
MOORESVILLE
07.2012 - 06.2013
- Managed branch office of 10 personnel, on and off company property
- Ensured professional growth within the organization with continual training and clients’ requirements were continually met to include a seasonal increase of 500 personnel
- Improved branch operations to increase workflow efficiency and achievement of service level and business targets by reviewing operations, implementing improvements, and coaching team resulting in an increased invoice accuracy rate from 65% to 92% within one month of taking position and took invoice payments being delayed by 3 months to payment and resolution within 30 days.
STAFF MANAGER/ RECRUITER
UNITED STATES ARMY
MULTIPLE LOCATIONS
07.2003 - 08.2011
- Managed the performance of over seven teams to achieve project goals and exceeded safety standards
- Overachieved recruitment goals by filling 52 specialized positions in just over two years by creating COIs (Center of Influences), networking in higher populated areas, and increasing referral prizes
- Planned and implemented policy and procedure training and training management- led to employees staying qualified in their jobs as well as 15 promotions, three of the promotions being supervisor level.
Office Manager/ HR Contractor
REDD’S CONCIERGE AND CARETAKER SERVICE
Ft. Morgan, AL
11.2016 - 04.2017
Contract Human Resources Assistant
GOLDEN KEY GROUP
Morgantown, WV
03.2016 - 08.2016
Contract Human Resources Assistant (Recruitment Operations)
LANCESOFT
Fairmont, WV
10.2014 - 12.2014
Timeline
SENIOR RECRUITER - EAST DIVISION & CANADA
VACASA
03.2021 - 10.2022
BRANCH MANAGER
ACCURATE PERSONNEL STAFFING
04.2019 - 02.2020
SENIOR RECRUITER
THE GRAND HOTEL (PCH HOTELS & RESORTS)
11.2017 - 04.2019
Office Manager/ HR Contractor
REDD’S CONCIERGE AND CARETAKER SERVICE
11.2016 - 04.2017
Contract Human Resources Assistant
GOLDEN KEY GROUP
03.2016 - 08.2016
Contract Human Resources Assistant (Recruitment Operations)
LANCESOFT
10.2014 - 12.2014
HEALTH BENEFITS CLIENT RESOURCE CENTER REPRESENTATIVE
TELETECH
01.2014 - 09.2015
ASSISTANT BRANCH MANAGER
DEBBIE’S STAFFING
07.2012 - 06.2013
STAFF MANAGER/ RECRUITER
UNITED STATES ARMY
07.2003 - 08.2011