Amy Hopf
Sioux Falls,SD
Summary
Experienced in a variety of settings and willing to learn. Organized and self-motivated to complete tasks or assist others. Seeking employment that is flexible with college schedule.
Overview
4
4
years of professional experience
Work History
Saxophone Instructor
Self-Employed
10.2019 - Current
- Provided feedback, guidance and support to students
- Met needs of different students by adapting teaching materials and methods.
- Worked closely with students and parents to promote and aid in student success.
- Guided students with developing correct techniques and methods
- Supported students in identifying, setting and achieving personal goals.
- Worked with students to develop practice strategies
Retail Sales Associate
Schmitt Music
06.2022 - 01.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Aided in instrument demonstrations
- Evaluated repairs for incoming band instruments
Preschool Teacher
Lil’ Friends Learning Center
04.2022 - 06.2022
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Incorporated music, art and literature into curriculum.
- Monitored classroom to verify safe and secure environment.
- Organized and supervised large and small group activities.
Toddler And Preschool Teacher
La Petite Academy
01.2021 - 04.2022
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Incorporated music, art and literature into curriculum.
- Established positive relationships with students and families.
- Organized and supervised large and small group activities.
Collections Agent
NCB Management Services
10.2020 - 01.2021
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated to collect balance in full.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Maintained high volume of calls and met demands of busy and productive group.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Counseled debtors on payment options and arranged installment agreements.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
Education
Bachelor of Arts - K-12 Music Education - Instrumental Emphasis
Augustana University
Sioux Falls, SD05.2025
High School Diploma -
Madison High School
Madison, SD05.2020
Skills
- Customer Service
- Retail Store Operations
- Retail Sales
- Stocking and Receiving
- Point of Sale Operation
- Time Management
- Knowledge and Experience with Band and Orchestra Instruments
Timeline
Retail Sales Associate
Schmitt Music
06.2022 - 01.2024
Preschool Teacher
Lil’ Friends Learning Center
04.2022 - 06.2022
Toddler And Preschool Teacher
La Petite Academy
01.2021 - 04.2022
Collections Agent
NCB Management Services
10.2020 - 01.2021
Saxophone Instructor
Self-Employed
10.2019 - Current
Bachelor of Arts - K-12 Music Education - Instrumental Emphasis
Augustana University
High School Diploma -
Madison High School