Amy Huo

Dynamic marketing and sales professional with a proven track record at ABSC Store, excelling in customer service and client relationship management. Leveraged marketing analytics and interpersonal skills to enhance customer satisfaction, contributing to sales growth. Known for resolving complaints efficiently, fostering loyalty, and driving repeat business. Collaborates effectively with teams to achieve targets and improve service delivery.

Experienced with developing and executing comprehensive marketing strategies. Utilizes data-driven insights to optimize sales processes and enhance customer engagement. Track record of building and leading high-performing teams.

Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.

• Global Business Leadership and Management Certificate Program – Stanford University Graduate School of Business.
• E-commerce Certification