Amy Ittersagen
Frankfort,IL
Summary
Nurse Navigator experienced in patient navigation, care coordination, and improving patient satisfaction through efficient, patient-centered processes. Actively seeking a Family Nurse Practitioner (FNP) preceptorship in a women’s and children’s healthcare or obstetrics setting to expand clinical practice while supporting women, children, and families through coordinated, compassionate, and high-quality care.
Overview
7
7
years of professional experience
Work History
Nurse Navigator
Silver Cross Hospital, Silver Cross Boulevard
New Lenox, Illinois
11.2021 - Current
- Collaborated with healthcare teams to enhance efficiency of patient navigation processes.
- Coordinated patient care across departments and specialties to ensure comprehensive treatment.
- Developed educational materials to enhance patient understanding of exams and procedures.
- Streamlined referral processes, resulting in improved patient experience and satisfaction.
- Participated in quality improvement initiatives aimed at improving clinical outcomes.
- Monitored patient progress throughout the continuum of care.
- Advised on insurance coverage issues related to accessing necessary medical services.
Silver Cross Hospital
Brightstar Healthcare
Orland Park, Illinois
02.2019 - 01.2021
- Administered medications and monitored vital signs, ensuring accurate health assessments for optimal patient outcomes.
- Educated patients and families on health management and disease prevention, fostering better understanding and adherence to treatment plans.
- Delivered direct patient care in home settings, enhancing quality of life through support for daily living activities.
Education
Bachelor of Science - Nursing
Purdue Northwest University
Hammond, IN05-2020
Associate of Science - Nursing
Joliet Junior College
Joliet, IL12-2018
Bachelor of Science - Radiologic Sciences- Radiation Therapy
Southern Illinois University, Carbondale
Carbondale, IL08-2011
Skills
- Patient navigation
- Patient care management
- Care coordination
- Quality improvement
- Insurance advisory and verification
- Content development
Timeline
Nurse Navigator
Silver Cross Hospital, Silver Cross Boulevard
11.2021 - Current
Silver Cross Hospital
Brightstar Healthcare
02.2019 - 01.2021
Bachelor of Science - Nursing
Purdue Northwest University
Associate of Science - Nursing
Joliet Junior College
Bachelor of Science - Radiologic Sciences- Radiation Therapy
Southern Illinois University, Carbondale