Amy Izzo
Saginaw,MI
Summary
Fast-learning and motivated team player looking to secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of the company.
Overview
24
24
years of professional experience
Work History
Supervisor of Fire and Contents Cleaning
Wolgast Restoration
03.2024 - Current
- Oversaw daily operations of the contents and cleaning department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with clear communications, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Manage crew on job locations and at shop.
- Inventory, pack, deliver and organize contents.
Stay at Home Parent
05.2007 - Current
- Manage multiple schedules for a household of four children and two adults.
- Create and implement daily routines for effective scheduling.
- Coordinate medical appointments for all family members and follow up with health care providers.
- Strong communication skills, teamwork, advocacy, and empathy during crisis situations.
- Collaboration and problem solving with the School Board of Education staff, school psychologist, school social worker and teachers during IEP meetings and school board hearings.
Fire Restoration Technician
Gohm Insurance Restoration
11.2013 - 05.2014
- Manage crew on location.
- Fire and water restoration
- POI inventory system.
- Previous employment 04/2006 - 05/2007
Fire Restoration Technician
Coach’s Catastrophe Cleaning
06.2001 - 04.2004
- Manage crew of two to 25 people on job location.
- Warehouse/ floor supervisor and trainer.
- Certified in fire, water, mold, and carpet restoration.
- POI inventory system.
Education
Externship - Patient registration: Emergency Room
Dorsey Schools
Saginaw, MI09.2013
Diploma - 48 Earned Credits - Medical Administration And Billing Program
Dorsey Schools
Saginaw, MI09.2013
Undergraduate - 30 Earned Credits
Delta College
Bay City, MIUndergraduate - 61 Earned Credits
Baker College
Flint, MISkills
- Supervisor and leadership
- Phone and in-person communication
- Teaching and mentoring
- Multitasking and delegating
- Time management and organization
- Scheduling
- Cleaning and maintenance
- Crisis intervention
- Type 40 WPM
- Fast-learner and self-motivated
- Restoration Industry Experience
Timeline
Supervisor of Fire and Contents Cleaning
Wolgast Restoration
03.2024 - Current
Fire Restoration Technician
Gohm Insurance Restoration
11.2013 - 05.2014
Stay at Home Parent
05.2007 - Current
Fire Restoration Technician
Coach’s Catastrophe Cleaning
06.2001 - 04.2004
Externship - Patient registration: Emergency Room
Dorsey Schools
Diploma - 48 Earned Credits - Medical Administration And Billing Program
Dorsey Schools
Undergraduate - 30 Earned Credits
Delta College
Undergraduate - 61 Earned Credits
Baker College
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