Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amy J. Murphy

Braintree,MA

Summary

Self-motivated and experienced professional with over 25 years of experience overseeing executive and administrative matters. High level of competence and discipline in time management, multitasking, attending to details, dealing efficiently with clients and professionals, decision making, advising, anticipating, and prioritizing. Collaborative communicator, focused on building and maintaining relationships. Skilled in handling highly confidential and sensitive matters.

Overview

25
25
years of professional experience

Work History

Ambulatory Access Coordinator

South Shore Medical Center
Norwell, MA
10.2023 - Current
  • The initial point of contact for patients, providing them exceptional customer service with highest the level of professionalism
  • Properly identify, check in, register and schedule the care and needs of each patient while ensuring all regulatory and compliance requirements are maintained

Travel Advisor/Owner

Alidaville Travel LLC.
Braintree, MA
01.2021 - 08.2023
  • Directed and maintained daily functions of web-based travel agency.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.

Fulfillment Manager

Quincy Memorials, Inc.
Quincy, MA
03.2015 - 08.2020
  • Delivered quality customer support, managing and monitoring the monument order process for families.
  • Managed the drafting phase, aiding families in the design and finalization of memorial drafts.
  • Facilitated effective coordination among manufacturers, suppliers, contractors, and cemeteries.
  • Monitored daily production activities to ensure productivity goals were met in a timely manner.

Office Manager/Executive Assistant

Dr. John Dagnault, Forensic Psychology
Braintree, MA
01.2011 - 02.2015
  • Oversaw all office activities confidentially and professionally, ensuring target outcomes.
  • Drafted correspondence, legal documents, motions, affidavits, and reports for clients and the Court.
  • Coordinated, reviewed, and authenticated data following comprehensive legal research.
  • Interviewed clients to gather essential information efficiently.
  • Handled receivables and payables across multiple accounts, including CPCS, District Attorney’s, Federal Courts, and private parties.
  • Managed and coordinated travel arrangements.
  • Earned commendation from top management for creating and maintaining excellent rapport with clients, attorney’s, Assistant District Attorney's, Courts, and correctional facilities

Administrative Sales Coordinator

Aqua Leisure Industries
Avon, MA

Assistant to Registrar and Academic Dean

MILTON ACADEMY
Milton, MA

Event Planner/Executive Assistant

Nellie Mae Education Foundation
Quincy, MA

Education

Associates of Science Degree -

Quincy College
Quincy, MA

Business Administration -

Newbury College
Brookline, MA

Certificate in Travel & Tourism -

Massasoit Community College
Brockton, MA

Skills

  • Microsoft Office Suite
  • Epic Operating Systems
  • Travel Logistics Management
  • Database Management
  • Effective Strategic Implementation
  • Prioritization and Task Management
  • Project management
  • Customer Relations
  • Effective Team Collaboration
  • Office Management

Languages

English
Native language
English
Advanced (C1)
C1

Timeline

Ambulatory Access Coordinator

South Shore Medical Center
10.2023 - Current

Travel Advisor/Owner

Alidaville Travel LLC.
01.2021 - 08.2023

Fulfillment Manager

Quincy Memorials, Inc.
03.2015 - 08.2020

Office Manager/Executive Assistant

Dr. John Dagnault, Forensic Psychology
01.2011 - 02.2015

Administrative Sales Coordinator

Aqua Leisure Industries

Assistant to Registrar and Academic Dean

MILTON ACADEMY

Event Planner/Executive Assistant

Nellie Mae Education Foundation

Associates of Science Degree -

Quincy College

Business Administration -

Newbury College

Certificate in Travel & Tourism -

Massasoit Community College
Amy J. Murphy