Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Amy Jacobs

Fairport,NY

Summary

Dynamic Registered Nurse with extensive experience at Rochester Regional Health System, excelling in patient monitoring and chronic disease management. Proven ability to enhance patient satisfaction through culturally-sensitive care and effective family education. Recognized for exceptional clinical judgment and emotional intelligence, driving successful patient outcomes and fostering strong relationships in healthcare settings.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.

Hardworking and passionate job seeker with strong organizational skills eager to secure position of Clinical Lead. Ready to help team achieve company goals.

Overview

34
34
years of professional experience

Work History

Registered Nurse

Rochester Regional Health System
04.1991 - Current
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Recorded details regarding therapies to keep patient charts updated.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Monitored patient reactions after administering medications and IV therapies.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Administered medications and treatments as prescribed by physicians.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Conducted telephone triage to patient, family and significant others using nursing judgment according to protocol.
  • Identified, triaged and escalated issues to internal personnel along with clear outline of problems and technical detail.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.
  • Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
  • Monitored compliance and evaluated effectiveness of home treatment instructions.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Education

Associate of Science - Nursing

Excelsior College
Albany
05-2007

Practical Nursing - Licensed Practical Nursing

Isabella Graham Hart School of Nursing
Webster, NY
05-1994

Skills

  • Precepting and continual Mentoring
  • Culturally-sensitive care
  • Medical assessment
  • Lab result interpretation
  • Family and patient support
  • Health and wellness expertise
  • Complex Problem-solving
  • Family education
  • Clinical judgment
  • Infant vitals monitoring
  • Appointment scheduling
  • Preventive health

Accomplishments

  • Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Documentation - Ensured charting accuracy through precise documentation.

Languages

English

Timeline

Registered Nurse

Rochester Regional Health System
04.1991 - Current

Associate of Science - Nursing

Excelsior College

Practical Nursing - Licensed Practical Nursing

Isabella Graham Hart School of Nursing
Amy Jacobs