Amy Jefferson
Flatwoods,KY
Summary
Compassionate mental health professional with over 15 years experience advocating and supporting individuals of all ages, backgrounds, and circumstances. Genuine and empathetic with outstanding interpersonal, communication, and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Mental Health Coach
City of Huntington
Huntington, WV
08.2019 - 03.2025
- Provided individualized coaching services focused on resilience building.
- Developed and implemented policies supporting first responder wellness.
- Created and taught Mental Health curriculum for all new firefighters and police officers.
- Led group Critical Incident Stress Debriefings
- Developed strong relationships with empathetic and collaborative approach.
- Implemented stress-reduction techniques for improved mental well-being among clients.
Case Manager
Necco
Grayson, KY
08.2011 - 08.2017
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Education
BSW - Social Work
Morehead State University
Morehead, KY05-2011
Skills
- Interpersonal relationship building
- Individual and group coaching
- Public speaking
- Multicultural sensitivity
- Stress management strategies
- Creating educational content
Timeline
Mental Health Coach
City of Huntington
08.2019 - 03.2025
Case Manager
Necco
08.2011 - 08.2017
BSW - Social Work
Morehead State University