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Hi, I’m
Amy Jenkins
Maryville,TN
Overview
25
years of professional experience
4
years of post-secondary education
Work History
Shannondale of MaryvilleMaryville, TN
Nursing Supervisor
10.2023 - Current
Job overview
- Implemented action plans and reported critical incidents and quality of care issues
- Lead the team/advise/triage situations as they arise in order to determine the best outcome for the resident or the situation
- Responsible for the oversight of the entire Shannondale Campus
- Ensure units are covered with appropriate staff
- Train staff/agency staff on processes of the company on a continual basis due to the high utilization of agency staff
- Problem resolution with residents and families
- Put in physician's orders for new admissions as well as the daily orders
- All admissions, assessments, computer entry
Blount Memorial HospitalMaryville, TN
Quality Control Analyst/Infection
07.2022 - 12.2022
Job overview
- Implemented action plans and reported critical incidents and quality of care issues
- Collected, summarized and trended data to identify and strategize opportunities for improvement
- Partnered with administration and staff to explore new ways to encourage member clinical participation in wellness and education
- Investigated outbreaks and revamped control measures to prevent future incidents
- Set clear policies to improve success of infection control measures in departments
- Educated staff about importance of using measures to prevent spread of COVID 19, flu and gastroenteritis
- Coordinated successfully and with full compliance to prevent infections according to local, state and CDC Standards
- Identified risks proactively, preparing teams for likely infections based on current epidemiological trends
- Maintained, gathered, analyzed and reported through antibiotic stewardship program the data using the McGreer's Criteria
Blount Memorial Hospital/TCC
Assistant Director of Nursing
01.2022 - 07.2022
Job overview
- Performed rounds to observe care and interview staff, residents and families
- Collaborated with staff, management and external groups to coordinate patient care
- Planned, scheduled and assigned workload to the nursing staff per shift
- Established new policies and updated existing policies to improve standard of care for patients
- Developed positive employee relations to promote teamwork and mutual respect
- Participated in daily department head management meetings to discuss resident status, census changes and resident complaints or concerns
- Evaluated work performance for nursing personnel to determine wage increases and implement discipline
- Attended daily IDT care plan meetings with residents and families to discuss any identified department issues and put a plan in place for corrective action
- Documented through Point Click Care electronic medical record and kept all patient information confidential
- Fostered excellence by example by 'setting pace' and being hands on mentor to clinical staff
Private Nurse for Family Members
04.2016 - 10.2019
Job overview
- Cared for sick diagnosed with Alzheimer's disease in my home
- Cared for sick Mother-in-law in my home
Team Health
Telephone Triage Registered Nurse
09.2014 - 04.2016
Job overview
- Obtained case history and gathered triage information to determine appropriate avenue for care in a fast paced environment
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care utilizing Schmitt-Thompson Guidelines
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition
- Explained course of care and medication side effects to patients and caregivers in easy to understand terms
- Triaged callers regarding all stages of life from infants to the elderly
- Triaged emergent from cardiac events to suicide callers
Humana
Senior Nurse Case Manager
03.2013 - 01.2014
Job overview
- Initiated case management services to geriatric patients
- Collaborated with healthcare leaders and physicians to support and offer resources in performances of duties to maintain high quality and efficient patient care
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care
- Documented case notes daily and coordinated follow up for seamless case management
- Coordinated program referrals for community-based resources
- Completed psychosocial evaluations and needs assessments
Woods Home Health
Director of Nursing
08.2010 - 10.2012
Job overview
- Collaborated with staff, management and external groups to coordinate patient care
- Performed rounds to observe care and interview staff, residents and families
- Established new policies and updated existing policies to improve standard of care for patients
- Recruited, hired and trained all nursing staff, provided direct supervision and ongoing staff development and continuing education to the employees
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
- Assisted in budget preparation and expense management
- Reviewed, assessed, and evaluated patients to reassure appropriate treatment was provided
Caris Healthcare
Patient Care Manager
05.2009 - 08.2010
Job overview
- Prioritized and distributed assignments and workload based on individual staff strengths and experience
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management of end of life care
Patricia Neal Rehabilitation Center
RN Stroke Charge Nurse
06.2008 - 05.2009
Job overview
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Administered different therapies and medications in line with physician orders with treatment plan
- Educated patients and answered questions about health condition, prognosis and treatment
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care
- Answered codes quickly and orchestrated efficient, skilled nursing care
- Administered medications via oral, IV and intramuscular injections and monitored responses
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Provided direct patient care
- Organized and managed the care of patients undergoing various therapies and procedures
Baptist Healthcare System
Float Pool Staff Nurse
10.2003 - 06.2008
Job overview
- PRN Float pool staff - RN Duties on TCU, PAT, Pre-Op, Post-Op, Step-down Unit, Women's Care, ER, Med-Surg Unit
Loudon Hospital
Emergency Room Registered Nurse
08.1999 - 10.2003
Job overview
- Demonstrated knowledge of best practices and standards of care
- Managed multiple tasks simultaneously while maintaining focus on patient safety
- Acted as a preceptor and mentor to new nurses
- Utilized evidence-based practice to ensure best patient outcomes
- Monitored vital signs, lab results, and other diagnostic tests
- Responded quickly and appropriately to emergent situations
Summary
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards. NURSING IS TRULY MY CALLING!!!
Education
Hiwassee CollegeMadisonville, TN
Associate of Science from Nursing
Lincoln Memorial UniversityHarrogate, TN
Associate of Science from Nursing
Herzing UniversityDearborn, MI
Bachelor of Science from Nursing
Herzing UniversityDearborn, MI
Master of Science from Nursing
01.2021 - Current
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Outlook
Point Click Care
My Unity
McKesson
Timeline
Nursing Supervisor
Shannondale of Maryville
10.2023 - Current
Quality Control Analyst/Infection
Blount Memorial Hospital
07.2022 - 12.2022
Assistant Director of Nursing
Blount Memorial Hospital/TCC
01.2022 - 07.2022
Herzing University
Master of Science from Nursing
01.2021 - Current
Private Nurse for Family Members
04.2016 - 10.2019
Telephone Triage Registered Nurse
Team Health
09.2014 - 04.2016
Senior Nurse Case Manager
Humana
03.2013 - 01.2014
Director of Nursing
Woods Home Health
08.2010 - 10.2012
Patient Care Manager
Caris Healthcare
05.2009 - 08.2010
RN Stroke Charge Nurse
Patricia Neal Rehabilitation Center
06.2008 - 05.2009
Float Pool Staff Nurse
Baptist Healthcare System
10.2003 - 06.2008
Emergency Room Registered Nurse
Loudon Hospital
08.1999 - 10.2003
Hiwassee College
Associate of Science from Nursing
Lincoln Memorial University
Associate of Science from Nursing
Herzing University
Bachelor of Science from Nursing
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