Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Contributions
Timeline
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Amy Jo Gabor

Sebring

Summary

Results-driven banking professional with a strong record of exceeding sales goals and maintaining 100% loyalty service scores. Experienced in member advocacy, operations management, and staff leadership within credit union environments. Skilled in ATM and vault operations, regulatory compliance, and cultivating lasting member relationships. Recognized for initiative, project completion, and driving team success.

Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.

Welcoming New Accounts Representative excited to transition to reputable company. Skilled at marketing bank products, handling account maintenance and evaluating new customer information. Hardworking and organized with exceptional time management abilities.

Helpful New Accounts Representative committed to thoroughly interviewing individuals desiring to open new accounts. Skilled at explaining available banking services and preparing appropriate forms for new accounts. In-depth knowledge of sales and marketing procedures and techniques.

Overview

5
5
years of professional experience

Work History

Relationship Banker

MIDFLORIDA Credit Union
05.2023 - Current
  • Deliver personalized financial solutions and support to members
  • Manage account openings, loans, and digital banking assistance
  • Consistently exceed sales targets through effective cross-selling
  • Maintain 100% loyalty service scores each quarter
  • Created employee morale boards to boost team spirit, engagement, and workplace culture

Assistant Teller Manager | ATM Coordinator | Vault Teller

MIDFLORIDA Credit Union
04.2022 - 05.2023
  • Oversaw teller operations, including vault, ATM, and TCR balancing
  • Trained and coached staff on compliance and operational procedures
  • Motivated team by creating fun incentive games to boost teller performance and meet sales goals
  • Resolved complex member issues with professionalism
  • Contributed to branch’s consistent sales goal achievement

Full-Time Teller

MIDFLORIDA Credit Union
07.2021 - 04.2022
  • Processed cash transactions and maintained daily vault, ATM, and TCR balances
  • Promoted credit union products, achieving sales goals
  • Delivered consistent, high-quality member service

Part-Time Teller

MIDFLORIDA Credit Union
07.2020 - 07.2021
  • Supported daily teller transactions and member service
  • Developed foundational banking skills
  • Surpassed sales expectations in entry-level role

Education

Associate of Arts (AA) -

Florida Keys Community College
Tavernier, FL

High School Diploma - undefined

Island Christian School
Islamorada, FL

Skills

  • ATM & Vault Operations
  • TCR Balancing
  • Sales & Cross-Selling
  • Member Relationship Building
  • Strong Rapport with Back Office Personnel
  • Mentorship of Newly Promoted Staff
  • Banking Software (eg, Fiserv)
  • Compliance & Security Procedures
  • Staff Training & Leadership
  • Strong Communication
  • Initiative & Project Management
  • Cash handling
  • Relationship building and management
  • Teller support
  • Cross-selling products
  • Financial advising
  • Loans
  • Loan origination
  • Employee motivation
  • Loss prevention
  • Investment advisory
  • Excellent communication
  • Teamwork and collaboration

Accomplishments

  • Achieved 100% loyalty service scores quarterly
  • Surpassed sales goals consistently in all roles
  • Recognized for leadership and initiative in team projects

Additional Contributions

  • Volunteered for and supported community outreach events and member education programs
  • Proactively participated in branch special projects to improve operational efficiency
  • Actively collaborated with team members and maintained strong rapport with back office personnel
  • Consistently took initiative to complete projects ahead of schedule and support colleagues
  • Assisted in training new hires and mentoring newly promoted staff to enhance branch performance

Timeline

Relationship Banker

MIDFLORIDA Credit Union
05.2023 - Current

Assistant Teller Manager | ATM Coordinator | Vault Teller

MIDFLORIDA Credit Union
04.2022 - 05.2023

Full-Time Teller

MIDFLORIDA Credit Union
07.2021 - 04.2022

Part-Time Teller

MIDFLORIDA Credit Union
07.2020 - 07.2021

High School Diploma - undefined

Island Christian School

Associate of Arts (AA) -

Florida Keys Community College