Amy Johnson

• Scanning and organizing the packages on the trucks to be delivered to the customers and businesses

Assisted with check-in and check-out procedures for guests.

• Provided excellent customer service while upholding company policies.
• Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.
• Addressed customer needs in a timely manner.
• Answered telephones and greeted visitors to assist, answer questions and direct.
• Posted charges, updated accounts and issued bills to departing guests.

• Check guest in and out run the end of the night system
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Contacted housekeeping or maintenance staff to report room or building issues.
• Informed housekeeping department when rooms were ready for cleaning after checkout.
• Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
• Assisted in maintaining the cleanliness of the front desk area and lobby throughout shift.

• Made smoothie run the Operation hours of the store and a shift also solve problems with the customers
• I maintain the store put truck orders
• Conducted employee evaluations to provide adequate feedback and recognize quality performance.
• Delegated work to staff, setting priorities and goals.
• Formed and sustained strategic relationships with clients.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Assisted in the recruitment process by interviewing potential candidates for open positions.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

• Did carry out and made orders
• Provided excellent customer service by answering questions about products or taking orders from customers.
• Rotated stock regularly so that older items were sold first.
• Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
• Arranged baked goods in attractive displays inside bakery cases to increase sales.
• Stocked shelves with freshly-baked items as needed throughout day.
• Cleaned shelves, counters and tables to maintain organized store.

• Open and close the store waited on the customers and also took orders and checked them
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Answered customers' questions and provided information on store procedures or policies.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Balanced daily transactions on a computerized point-of-sale system.
• Processed sales transactions to prevent long customer wait times.
• Processed customer payments quickly and returned exact change and receipts.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Developed key customer relationships to increase sales.
• Accepted cash and credit card payments, issued receipts and provided change.

• Checked customers in and out did Breakfast set up in the morning and also solve problems and fix problems for the guest