Amy Johnson
Minneapolis,MN
Summary
Security analyst with 7+ years of professional IT experience and a lifetime of technology enthusiasm. Excellent communicator and highly attentive to details. Adaptable and dynamic with experience in a variety of different environments including a managed service provider, startup, mental health clinic, and insurance agency. Seeking security roles that foster and encourage learning and continual professional development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Analyst
Banjo Health
09.2022 - Current
- Managed access controls for sensitive information systems, safeguarding data integrity and confidentiality.
- Participated in tabletop exercises simulating cyber attacks, leading to better preparedness for real-world incidents.
- Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
- Recommend improvements in security systems and procedures.
- Monitored use of data files and regulated access to protect secure information.
- Developed, tested and implemented security policies, plans and procedures for organizational protection.
- Maintained regulatory compliance by staying updated on relevant laws, regulations, and standards, implementing necessary changes when required.
- Collaborated with IT teams to ensure seamless integration of security measures into existing infrastructure.
- Conducted internal audits to identify areas of improvement within the organization''s information security program.
- Drafted security reports and metrics to track security performance and strategize improvements.
Systems Administrator
Thriveon
11.2021 - 09.2022
- Consistently exceed expectations for all tickets and provide exemplary service for all clients
- Exposure to a plethora of different networking equipment and utilities including Datto backup systems, HP & Dell workstations, Aruba WAPs, SonicWall firewalls, Office 365 & Exchange
- Diagnose and troubleshoot all problems and apply solutions to increase company productivity and client satisfaction
- Update and maintain documentation to ensure timely resolution and success of current and future technicians.
- Devised scripts and automation tools to improve system efficiency.
IT Specialist
Spectrum Insurance Group
09.2020 - 11.2021
- Responsible for the creation and maintenance of virtual desktops using Citrix Studio, vCenter, and Hyper-V
- Administered crucial network processes: Active Directory, Group Policy, DNS, DHCP, routing & switching, vLAN’s, RDP, Microsoft 365, Azure AD, scripting and batch files, server updates
- Utilized open-source intelligence to stay informed of recent malware attacks and administered recommended patches and fixes
- Provided exemplary end-user support and developed a strong working relationship with others
- Developed network security policies in adherence to HIPAA and CMS standards: Patch Management Policy, Physical Security Policy, Removable Media Policy, User Identification & Authorization Policy
- Performed risk assessment for health insurance audit in relation to protection of PII and PHI.
IT Support Specialist/Administrative Assistant
Vantage Point Clinic
09.2017 - 08.2020
- Provided excellent customer service in troubleshooting and resolving all network related problems
- Managed Active Directory and ensured correct distribution and security group membership
- Developed annual employee cybersecurity training
- Ensured security of network by monitoring antivirus scan results, administering email blocklist/allowlist, and perform monthly patching on virtual servers
- Rich understanding of HIPAA and information security regarding PHI and PII.
Education
Associate of Applied Science - Network And System Administration
Chippewa Valley Technical College
Eau Claire, WI01.2020
Bachelor of Arts - Psychology
University of Wisconsin - Eau Claire
Eau Claire, WI05.2012
Skills
- Security Information and Event Management
- Identity and Access Management
- Risk Assessment
- Procedure Documentation
- Security Awareness Training
- Cloud Access Security Broker
- Tools: Wireshark, Webroot, Malwarebytes, nmap, CrowdStrike Falcon, CrowdStrike Logscale, Automox, Netskope
Certification
CompTIA Security+, 04/2023
Professional Development
SOC Core Skills workshop, 03/2022, Antisyphon InfoSec Training
Organizations
Women in CyberSecurity (WiCyS)
Volunteer Experience
Assist senior citizens in the area with technology issues at no cost to them, 01/2019-06/2022
Timeline
Security Analyst
Banjo Health
09.2022 - Current
Systems Administrator
Thriveon
11.2021 - 09.2022
IT Specialist
Spectrum Insurance Group
09.2020 - 11.2021
IT Support Specialist/Administrative Assistant
Vantage Point Clinic
09.2017 - 08.2020
Associate of Applied Science - Network And System Administration
Chippewa Valley Technical College
Bachelor of Arts - Psychology
University of Wisconsin - Eau Claire