Summary
Overview
Work History
Skills
Timeline
Generic
AMY JOHNSON

AMY JOHNSON

Marysville,Ohio

Summary

Accomplished payroll professional with over 25 years of experience leading high-volume payroll operations and teams. Proven expertise in payroll administration, compliance, reporting, and process improvements. Combine strong technical payroll skills with exceptional customer service, analytical prowess, and innovative problem-solving abilities. Adept at strategically enhancing payroll processes for maximum efficiency and accuracy. Motivated to leverage this comprehensive payroll management background in a Payroll Manager/Director role.

Overview

24
24
years of professional experience

Work History

PAYROLL DIRECTOR

Sedgwick
08.2016 - Current

Directed a high-performing US payroll team responsible for processing accurate and compliant bi-weekly payroll for over 25,000 employees across diverse schedules, pay groups, and state regulations. Core responsibilities included:

  • Overseeing all payroll processing, ensuring meticulous calculation of wages, overtime, termination pay, and adherence to federal/state compliance requirements.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Implementing rigorous quality assurance measures and reporting to achieve industry-leading 99% payroll accuracy rate.
  • Developing sophisticated audit reporting system to transparently convey payroll activities and audit findings to leadership and compliance authorities.
  • Spearheading two consecutive, seamless enterprise-wide implementations of Workday HRIS and payroll system for the organization, demonstrating exceptional change management

Payroll Administrator

Honda
03.2015 - 08.2016
  • Oversaw all payroll operations and compensation administration for the entire Honda Transmission Manufacturing plant
  • Key responsibilities included:
  • Processing multi-tiered merit increases aligned with Honda's performance management system.
  • Calculating and distributing monthly, quarterly, and annual bonus/profit-sharing payments to eligible employees per company policies.
  • Ensuring accurate and timely payroll for the plant's workforce, including management of supplemental pay components.
  • Maintaining compliance with federal, state, and Honda's payroll policies/procedures.
  • Partnering with HR and plant leadership to analyze compensation data and provide decision-support insights.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
  • Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
  • Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
  • Trained and mentored new payroll staff to apply best practices and follow department procedures.
  • Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
  • Maintained confidentiality of employee records and payroll information.

Payroll Administrator - Billing and Patient Accounts

THE OHIO STATE UNIVERSITY MEDICAL CENTER
07.2000 - 03.2015
  • Managed comprehensive payroll operations for over 800 employees, including biweekly processing for 500+ staff members and monthly payroll for 300+ physicians
  • Key responsibilities encompassed:
  • Ensuring accurate, compliant payroll including tracking utilization of vacation, sick time, and personal time off benefits.
  • Overseeing 401k/403b retirement contributions, garnishments, and quarterly tax remittances.
  • Handling all payroll-related banking and billing activities for the Division of Cardiology.
  • Maintaining strict adherence to policies/procedures governing payroll, benefits, and compensation.
  • Notable Achievement: Selected as a "Red Coat" change ambassador to facilitate the implementation of the IHIS human resources information system across the medical center, demonstrating exceptional change management abilities.

Skills

  • Leadership
  • Communication
  • Adaptability
  • Organization
  • Technical Expertise
  • Proven ability to lead and mentor payroll teams, delegating workflows and driving operational excellence
  • Exemplary written and verbal communication skills to liaise with stakeholders at all levels
  • Flexible and eager to embrace change, with a track record of seamlessly implementing new payroll systems and processes
  • Strong organizational talents to manage high-volume, detail-oriented workloads and meet deadlines
  • Proficient in widely utilized payroll and HRIS platforms including Workday, ADP, Red Carpet, ServiceNow, IDX, IHIS, Cadence, Prelude, MPV, and E-Results Highly skilled in G Suite and Microsoft Office applications
  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management

Timeline

PAYROLL DIRECTOR

Sedgwick
08.2016 - Current

Payroll Administrator

Honda
03.2015 - 08.2016

Payroll Administrator - Billing and Patient Accounts

THE OHIO STATE UNIVERSITY MEDICAL CENTER
07.2000 - 03.2015
AMY JOHNSON