Hi, I’m
AMY JOHNSON
Norfolk,VA
Summary
Highly motivated, goal-oriented LPN with 19 years experience, comprehensive background in healthcare seeking a new position to leverage my strong work ethic, collaborative spirit, customer-centric communication, and tenacious drive to implement truly positive and meaningful change.
Overview
19
years of professional experience
Work History
Sentara Dedicated Care Center, Concierge Practice
LPN
02.2006 - Current
Job overview
- Experienced Concierge LPN, Managed a caseload of 400+ patients, coordinating appointments, referrals, and follow-up care
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted physicians in conducting examinations for diagnostic evaluations.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Recorded vital signs of inpatients.
- Monitored crucial patient data for optimized treatment planning.
- Comforted and counseled patients and families throughout care process.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Provided initial support and assessed medical concerns during patient phone calls.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Assessed and triaged patients via telephone, providing appropriate medical advice
- Provided exceptional customer service, building strong relationships with patients and their families
Education
Medical Careers Institute Norfolk, VA
LPN from Nursing
12.2005
Skills
- Epic
- Electronic Medical Records
- Versus Enterprise
- Microsoft Office
- Word
- Excel
- PowerPoint
- Outlook
- Windows
- Microsoft Teams
- Interpersonal skills
- Active listening
- Empathy
- Closed-loop communication
- Motivated
- Results-driven
- Goal-oriented
- Dynamic
- Flexible
- Adaptable
Professional Achievements
- CONSISTENT RANKING OF 'HIGHLY SUCCESSFUL' DURING ANNUAL REVIEWS, DOCUMENTED
Timeline
LPN
Sentara Dedicated Care Center, Concierge Practice
02.2006 - Current
Medical Careers Institute
LPN from Nursing
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