Amy Johnson-Mainwal
Fontana
Summary
Excellent package driver with UPS, skilled in efficient delivery and customer service. Proven ability to enhance package handling processes and optimize routes, resulting in improved delivery times. Strong teamwork and multitasking abilities fostered a collaborative work environment, ensuring high standards of safety and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Package Driver
UPS
06.2019 - 08.2025
- Operated delivery vehicle to ensure timely package transport across designated routes.
- Loaded and unloaded packages, maintaining organization and safety standards during transit.
- Conducted pre-trip inspections on vehicles to ensure compliance with safety regulations.
- Navigated efficiently using GPS systems, optimizing delivery routes for time savings.
- Monitored package integrity during handling to prevent damage and ensure customer satisfaction.
- Collaborated with team members to streamline loading processes and improve overall efficiency.
- Resolved delivery issues by communicating effectively with customers and support staff for prompt solutions.
- Managed stress effectively during peak seasons by maintaining a positive attitude and focused work ethic.
- Fostered strong relationships with customers through friendly interactions during each delivery stop-off point.
- Demonstrated excellent communication skills with dispatchers, fellow drivers, and customers to ensure smooth operations.
Package Handler
UPS
11.2014 - 06.2019
- Operated automated sorting systems to efficiently process packages.
- Handled inbound and outbound shipments, ensuring timely delivery schedules.
- Maintained accurate inventory records using warehouse management software.
- Collaborated with team members to optimize workflow and reduce delays.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Truck Unloader and Merchandiser
Kohls
09.2009 - 09.2014
- Operated pallet jacks and hand trucks to transport merchandise efficiently.
- Unloaded shipments, ensuring accurate placement of items in designated areas.
- Collaborated with team members to maintain organized loading dock environment.
- Assisted in inventory management by tracking received stock and reporting discrepancies.
- Sorted and properly arranged items.
Education
High School Diploma -
Upland High School
565 West 11th St Upland06-1995
Skills
- Loading and unloading
- Efficient delivery
- Package handling
- Warehouse operations
- Load securing
- Teamwork
- Customer service
- Multitasking Abilities
- Efficiency and time management
Timeline
Package Driver
UPS
06.2019 - 08.2025
Package Handler
UPS
11.2014 - 06.2019
Truck Unloader and Merchandiser
Kohls
09.2009 - 09.2014
High School Diploma -
Upland High School