Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Jones

Terre Haute,IN

Summary

Proven team player with a track record of enhancing team efficiency and customer satisfaction at Kona Ice. Excelled in fast-paced environments, mastering customer service and problem-solving skills. Demonstrated adaptability and a positive attitude, significantly contributing to workplace harmony and operational success. Skilled in cash handling and fostering strong customer relationships, ensuring repeat business and a welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Team Member

Kona Ice
05.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.


Team Member

Parkhurst Dining
02.2024 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Sales Associate

Boot City
03.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

No Degree - Exercise Science

Franklin College
Franklin, IN

High School Diploma -

North Central High School
Farmersburg, IN
05.2023

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Collaboration and Teamwork
  • Following Instructions
  • Attention to Detail
  • Flexible Schedule
  • Heavy Lifting
  • Analytical Thinking

Timeline

Team Member

Parkhurst Dining
02.2024 - 05.2024

Team Member

Kona Ice
05.2023 - Current

Sales Associate

Boot City
03.2022 - 04.2023

No Degree - Exercise Science

Franklin College

High School Diploma -

North Central High School
Kathryn Jones