Amy Kalgren
Huntersville,NC
Summary
Proven instructional assistant at Charlotte Mecklenburg School System, adept in conflict resolution and computer skills, enhanced student engagement through innovative teaching techniques. Excelled in team leadership, fostering inclusive environments, and boosting educational outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Instructional Assistant
Charlotte Mecklenburg School System
08.2018 - Current
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Taught courses under guidance of senior instructors.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
- Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
Teacher-Summer Program
Charlotte Mecklenburg School System
06.2021 - 08.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Bartender
RiRa Irish Pub
08.2006 - 01.2010
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Manager
99 Main Street Restaurant
08.2003 - 06.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH05.2026
Skills
- Conflict Resolution
- Team Leadership
- Training and Development
- Computer Skills
- Collaborative Teamwork
- Organizational and Planning Skills
- Communication and Interpersonal Skills
- Scheduling and Coordination
- Complex Problem-Solving
- Verbal and written communication
Additional Information
I am a junior at Southern New Hampshire University with a 4.0 and I will graduate in May 2026.
Timeline
Teacher-Summer Program
Charlotte Mecklenburg School System
06.2021 - 08.2021
Instructional Assistant
Charlotte Mecklenburg School System
08.2018 - Current
Bartender
RiRa Irish Pub
08.2006 - 01.2010
Manager
99 Main Street Restaurant
08.2003 - 06.2006
Bachelor of Science - Healthcare Administration
Southern New Hampshire University