Amy Kamp
Registered Nurse
Austin,MN
Summary
Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in a multiple care settings. Expert management and supervisory skills with emphasis on quality care and quality assurance. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
RN Nurse Manager
Charter House Assisted Living
04.2022 - 07.2023
- Worked in fast-paced environment with competing demands for time and attention.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with residents, staff and families to assess and meet individual needs.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
- Audited charts and reviewed clinical documents to verify accuracy.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Oversaw delivery of care for patients on the assisted living unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Advised patients and caregivers of proper wound management, care plan objectives, safe medication use, and disease management.
Wellness Coordinator/ Team RN
Clinic Health System
03.2012 - 04.2022
- Skilled assessment and evaluation through telephone triage and face to face visits with a variety of patients within internal and family medicine and pediatrics.
- Leading the team in daily huddle.
- Post hospital follow-up care transitions.
- Promote patient wellness with the goal to maintain or improve patient health outcomes by navigating the patient to the resources necessary to be successful in managing their chronic disease and or condition.
- Patient assessment and teaching, motivating patients toward their health goals and providing early intervention and access to resources when needed.
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
- Skilled at working independently and collaboratively in a team environment.
- Responded to patient emergencies to provide prompt and correct intervention .
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Educated patients and families to increase understanding of condition and best ways to manage.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Provided wound care to promote healing and prevent infection.
- Served as a clinical resource to staff, patients and families.
- Participated in quality improvement initiatives to improve patient care.
- Identified clinical risks and took appropriate preventative actions.
- Developed, implemented and monitored clinical protocols and standards of care.
- Evaluated patient histories, complaints, and current symptoms.
- Assessed effectiveness of clinical nursing interventions and programs.
- Implemented and monitored infection control protocols.
- Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
- Monitored and maintained clinical supplies, materials and inventory.
- Created educational materials for staff and patients.
- Monitored clinical staff performance and provided feedback.
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs
Director of Nursing Services
Sacred Heart Care Center
07.2008 - 02.2012
- Monitor, evaluate, and lead the nursing staff toward optimal patient care within the standards of the practice and within the guidelines of the state and federal government regulation
- Oversee the development of staff and facility policy and procedure
- Collaborate within the staffing team as well as with outside care providers to provide the best patient care possible and to meet the needs of each individual resident
- Maintain resident safety and dignity by providing evidenced based best practices.
- Established new policies and updated existing policies to improve standard of care for patients.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Identified department issues to recommend corrective actions.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Clinical Nurse
Federal Bureau of Prisons
01.2008 - 06.2008
- Provide nursing care to inmates on the medical unit of the prison
- Care included medication administration, including IV therapy, and assessment and evaluation of inmate condition
- Perform dressing changes and procedures related to chronic and acute conditions under the house physician
- Document and report pertinent data related to the inmates physical and psychological condition
- Work as a team member within the nursing department as well as within the prison system to ensure inmate and staff safety.
- Responded to patient emergencies to provide prompt and correct intervention .
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Maintained patient confidentiality by protecting unauthorized access to personal information.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Documented patient progress and care interventions in medical records.
- Identified clinical risks and took appropriate preventative actions.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
Assistant Director of Nursing
St. Mark's Lutheran Home
04.2006 - 03.2008
- Assist the Director of Nursing with the development and implementation of policy and procedure
- Monitored and educated staff on infection control as well as new employee orientation
- Participated in Risk Management, State Survey Inspections and federal audits
- Held responsibility for the management of the nursing department in the absence of the director.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Nurse Manager
Cascade Care Services
11.2005 - 05.2006
- Provided management and supervision of nursing care to home care patients
- Assessment, implementation of client care
- Supervision of nursing staff including RNs, LPNs, PCAs, HHAs and homemakers.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Prioritized and distributed assignments and workload based on individual staff strengths and experience.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Audited charts and reviewed clinical documents to verify accuracy.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Complex Care Provider
Accurate Home Care
01.2005 - 11.2005
- Provided complex nursing services to clients in their homes
- Promoted social, emotional and physical health through diverse activities.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and assisted residents through individual service plans.
- Evaluated client progress toward established annual and quarterly goals.
- Adapted environments to meet changing physical and mental conditions.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Complex Care Provider
Prairie River Home Care
01.2003 - 09.2004
- Provided skilled nursing care to individuals in their home environment
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients and families about medications, treatments and lifestyle changes to better understand and manage condition.
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied, and observations.
- Developed relationships with patients and families to understand medical history and care needs.
- Provided medical care to patients in varied settings to offer patients best possible care regardless of location.
- Provided emotional support and guidance to patients and family members to help cope with emotional challenges of illness.
- Provided care to patients with mobility issues offering to transport to medical appointments and assisting with medical tests.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed patients recovering from medical or surgical procedures.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Case Manger
SEMCIL
03.2002 - 03.2003
- Provided case management and skilled nursing services to home care clients in the southeast Minnesota region.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Evaluated treatment plans against individual goals and healthcare standards.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Assessed community needs and identified resources for social and community service programs.
Registered Nurse
Olmsted Medical Center
05.2001 - 02.2002
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Organized and managed care of patients undergoing various therapies and procedures.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Nurse Manager
New Horizons-Shamrock Home Care
09.1999 - 02.2001
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Audited charts and reviewed clinical documents to verify accuracy.
- Organized and managed care of patients undergoing various therapies and procedures.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Managed care from admission to discharge.
Registered Nurse-Charge
St. Mark's Lutheran Home
06.1997 - 09.1999
- Nursing Home charge nurse providing care for acute and chronic illness for residents in long term care.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Built rapport with patients and family members to deliver exceptional care.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Performed patient assessments and adjusted care plans accordingly.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Cared for patients' wounds and changed dressings.
- Developed and implemented specific nursing care plans to cater to individual patient needs.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
Education
Associates of Science Degree - Nursing
Riverland Community College
Austin, MN05.1997
Associate of Arts -
Riverland Community College
Austin, MN05.1997
Skills
- Interpersonal Communication Skills
- Sound Quality Management Techniques
- Critical Thinking
- Quality Assurance Controls
- Patient Care Assessment
- Clinical Quality Program Standards
- Complex Problem-Solving
- Compliance Advisory
- Senior Care
- Task Prioritization
- Clinical Staff Management
- Seasoned in Medical Clinical Procedures
- Nursing Operations Management
- HIPAA Guidelines
Certification
Certified BLS Provider American Heart Association 2022
Timeline
RN Nurse Manager
Charter House Assisted Living
04.2022 - 07.2023
Wellness Coordinator/ Team RN
Clinic Health System
03.2012 - 04.2022
Director of Nursing Services
Sacred Heart Care Center
07.2008 - 02.2012
Clinical Nurse
Federal Bureau of Prisons
01.2008 - 06.2008
Assistant Director of Nursing
St. Mark's Lutheran Home
04.2006 - 03.2008
Nurse Manager
Cascade Care Services
11.2005 - 05.2006
Complex Care Provider
Accurate Home Care
01.2005 - 11.2005
Complex Care Provider
Prairie River Home Care
01.2003 - 09.2004
Case Manger
SEMCIL
03.2002 - 03.2003
Registered Nurse
Olmsted Medical Center
05.2001 - 02.2002
Nurse Manager
New Horizons-Shamrock Home Care
09.1999 - 02.2001
Registered Nurse-Charge
St. Mark's Lutheran Home
06.1997 - 09.1999
Associates of Science Degree - Nursing
Riverland Community College
Associate of Arts -
Riverland Community College
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